Business Systems Analyst

Job Title: Business Systems Analyst

Job Overview: The Business Systems Analyst is responsible for supporting business operations through data analysis, reporting, dashboard development, and systems administration. This role involves managing and maintaining databases, records, and training-related information to ensure accurate reporting and effective program administration. The analyst will leverage data visualization tools and business intelligence solutions to provide actionable insights that support decision-making and process improvement initiatives

.The successful candidate will work closely with stakeholders to analyse operational, workforce, and training data, develop reports and dashboards, optimize workflows, and support the effective use of enterprise systems and digital tools

Job Requirements

Education

• Bachelor's Degree in one of the following disciplines:
• Computer Engineering
• Computer Information Systems (MIS)
• Related fields
• GPA of 3.0/4.0 or above, or 4.0/5.0 or above preferred.

Experience

• 3–10 years of relevant professional experience in business systems analysis, data analytics, reporting, or related fields.

Technical Skills

• Advanced proficiency in Microsoft Excel, including:
• Data analysis
• PivotTables
• Power Query
• Advanced reporting
• Experience developing dashboards and reports using Power BI.
• Strong knowledge of data visualization and business intelligence practices.
• Experience managing and maintaining databases and large datasets while ensuring data integrity and accuracy.
• Ability to prepare management reports and translate data into meaningful business insights.
• Familiarity with AI-powered productivity and data analysis tools to enhance reporting, content preparation, workflow optimization, and process efficiency.

Business & Functional Knowledge

• Knowledge of Learning Management Systems (LMS), Human Resources systems, and training administration processes is preferred.
• Experience coordinating training, employee development, onboarding, or workforce development programs.
• Ability to analyse workforce, training, or operational data and provide actionable recommendations.
• Understanding of process improvement methodologies and workflow optimization practices.

Preferred Certifications

Professional certifications in any of the following areas are preferred but not mandatory:

• Data Analytics
• Microsoft Excel
• Power BI
• Business Intelligence
• Project Management
• Related disciplines

Key Competencies

• Strong analytical and problem-solving skills.
• Excellent attention to detail and data accuracy.
• Effective communication and presentation skills.
• Ability to manage multiple priorities and stakeholders.
• Strong organizational and reporting capabilities.