Documentalist

For more than half a century, Serco has walked alongside the pioneers of space. Serco has supported over 50 ESA missions where our teams have helped launch satellites, guide spacecraft across the void and turn data into discoveries that reshape our world.

With thousands of specialists contributing across the entire space lifecycle from satellite testing to launch services, LEOP to operations and surveillance, we’ve become a trusted force in national And European space strategies. And now, the next chapter could include you.

As part of our long-standing partnership with the European Space Agency, we’re seeking a Documentalist to join us onsite at ESTEC, ESA’s technical heart in Noordwijk. This is the place where Europe’s missions are born, where engineers, scientists and innovators gather to turn bold ideas into the spacecraft that will explore our planet, our solar system and beyond.

Responsibilities

• Manage the full lifecycle of documentation, including registration, review, approval, distribution and archiving
• Handle incoming and outgoing documentation, ensuring accuracy, completeness and compliance with procedures
• Maintain and update document management systems, ensuring proper classification and traceability
• Control access rights and distribution of documents, including restricted and export-controlled information
• Support document reviews and ensure documentation is prepared and available on time
• Provide support to project teams in retrieving and managing documentation
• Ensure compliance with ESA standards, procedures and documentation policies
• Perform quality checks to ensure consistency and correctness of documentation
• Support migrations, updates and improvements of document management systems
• Liaise with internal and external stakeholders regarding documentation processes

Profile

• Bachelor’s degree or equivalent qualification
• Previous experience in document management or a similar role
• Good understanding of document management processes and tools
• Experience with document management systems (e.g. Eclipse, SharePoint or similar)
• High level of accuracy and attention to detail
• Strong organisational skills and ability to manage multiple tasks
• Excellent communication skills, strong customer focus and a team-oriented mindset
• Ability to work in an international and multicultural environment
• Fluent in English
• Candidates must be EU nationals
• The candidates must be able to obtain and maintain the required security clearance in line with ESA security and export control requirements.

What we Offer: More than just a job

At Serco, we believe that a career should come with more than just a paycheck, it should provide support, security, and a sense of balance in your life. Your salary will be paid promptly on Fridays before the 28th of each month, giving you peace of mind about your finances.

We support your daily life and commute in practical ways. If you travel to work, you can claim a travel allowance of €0.21 per kilometre for up to 150 km, or you can have your public transport fully reimbursed. For those working from home, there’s a small daily allowance of €2 to cover extra costs, and new employees can be reimbursed up to €500 for a desk or chair to make their home workspace comfortable.

When your work takes you on missions or travel, all business-related expenses are fully covered, and for peace of mind during tax season, our appointed advisor will assist you in completing your income tax forms. If you enjoy cycling, our bicycle scheme allows you to benefit from a tax-efficient allowance of up to €749, one year of full insurance with an additional €89 per year for accessories.

Serco also cares about your long-term security. All employees are covered under a collective life insurance scheme, and our health insurance partnership with Zilverenkruis Achmea offers discounts of 5% on basic coverage and up to 10% on additional plans. Our company pension sche