Research Associate

Job title: Research Analyst (Voice of Client) – Singapore

COALITION GREENWICH:

Coalition Greenwich is a leading analytics and business intelligence provider to the financial services industry. Our clients include Corporate and Investment Banks, Asset Managers, and Fintechs. We specialize in providing unique, high-value, actionable information to help our clients improve their business performance. Our suite of analytics and insights encompass all key performance metrics and drivers: market share, revenue performance, client relationship share and quality, operational excellence, return on equity, brand perception, behavioural drivers, and industry evolution. We are a division of CRISIL, an S&P Global Company.

THE ROLE:

This role will focus on the corporate and commercial banking segment, delivering buy-side insights, identifying broad market trends, analyzing competitor landscapes, and supporting product and business strategy. The position offers strong exposure to senior stakeholders and leadership within the corporate, commercial, and transaction banking industry.

The successful candidate will join a growing team and be mentored and developed into a client-facing Senior Consultant.

• Conduct research and analysis on corporate, commercial, and transaction banking trends

• Support the team in building high-quality client presentations and reports

• Work extensively with Excel (e.g., pivot tables, data cross-referencing)and PowerPoint

• Prepare materials for client engagements and support senior team members

• Attend client meetings and gradually take on client-facing responsibilities

• Collaborate with regional teams to deliver insights and project outcomes

• Deliver “Voice of Client” insights to support strategic and tactical decision-making across:

• Client needs and feedback analysis

• Competitive intelligence and market positioning

• Product and business performance insights

YOUR EXPERTISE:

• 1–3 years of experience in consulting or a related field
• Exposure to Financial Services / Banking is preferred
• Strong technical skills in Excel and PowerPoint
• High work ethic, proactive attitude, and strong willingness to learn
• Ability to thrive in a fast-paced, high-performance environment

Greenwich Associates is the leading provider of global market intelligence and advisory services to the financial services industry. We specialize in providing fact based insights and practical recommendations to improve business results. Our data focuses on the key metrics required for effective business management: operations performance, service quality, sales effectiveness, share of wallet, market share, brand, and behavioral trends.

Our clients include nearly all of the world’s leading investment banks, commercial banks and asset managers. We also serve securities exchanges, ratings agencies, government entities, and other companies with interest in the financial services industry.

Greenwich Associates was founded in 1972 and has more than 330 members. We are based in Stamford, CT with additional offices in Pleasanton, CA, London, Singapore, Tokyo, and Toronto.