Front Office Coordinator

Coordinate and manage billing processes, including the preparation and reconciliation of invoices

Assist in tracking payments, processing transactions, and resolving billing discrepancies

Assist in night audits and reconciliation of group billings, meal allocations and checks.

Maintain accurate financial and client records in accordance with company policies

Provide front desk support, including greeting visitors, answering phones, and managing appointments

Liaise with internal departments to ensure seamless front office operations

Support financial reporting and assist with audits or financial reviews as needed

Proven experience in a front desk or accounting role, preferably within a luxury resort or hotel environment

Strong understanding of billing, invoicing, and general financial procedures

Excellent communication and interpersonal skills, with a focus on delivering exceptional guest service

Proficient in front office software systems (e.g., PMS, POS) and Microsoft Office Applications

High attention to detail, accuracy, and organizational skills

Ability to multitask, prioritize responsibilities, and work efficiently under pressure

Professional appearance and demeanor with a customer-first mindset

Flexibility to work varied shifts, including weekends and holidays, as needed