After-Sales Tender Specialist

About BYD

Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Department: European Commercial Vehicle After-Sales Service Department

Reports to: After-Sales Tender Supervisor

Location: Schiedam (NL)

About the role

We are seeking a highly motivated and detail-oriented Tender Specialist to join our dynamic After-sales Department. In this crucial role, you will play a key part in securing new business by providing comprehensive support throughout the tendering process. You will be responsible for analyzing tender documents, identifying potential aftersales risks and opportunities, and collaborating effectively with cross-functional teams to ensure the timely and successful submission of high-quality bids. If you possess a strong analytical mindset, excellent communication skills, and a passion for continuous improvement, we encourage you to apply.

Responsibilities:

Tender Analysis and Administration:

• Thoroughly review and analyze tender documentation, including technical specifications, contractual terms and conditions, and service level agreements.
• Identify and interpret aftersales requirements and obligations within tenders.
• Develop and maintain a robust tender administration system to track deadlines, deliverables, and communication across departments.

Risk Management and Quotation Support:

• Proactively identify and assess potential aftersales risks and opportunities associated with tender requirements.
• Collaborate with technical specialists to develop accurate and competitive life cycle cost calculations.
• Support the quotation process by gathering data, conducting analysis, and preparing cost breakdowns.

Cross-functional Collaboration and Communication:

• Establish and maintain effective communication channels with Sales, Tendering, Finance, and other relevant departments.
• Prepare clear and concise reports and presentations for internal stakeholders and management.
• Organize and participate in project meetings to discuss tender progress, address challenges, and ensure alignment.

Process Improvement and Customer Focus:

• Continuously evaluate and seek opportunities to improve the efficiency and effectiveness of the tender process.
• Actively solicit feedback from customers and colleagues to identify areas for enhancement.
• Conduct periodic reviews of ongoing tenders to analyze trends, identify best practices, and ensure consistency in meeting customer requirements.

Pricing Strategy Optimization:

• Stay abreast of industry trends, product upgrades, and technological advancements relevant to aftersales service offerings.
• Conduct competitor analysis to benchmark pricing strategies and identify areas for differentiation.
• Perform cost analysis to optimize pricing models and ensure profitability.

Qualifications:

Education: Bachelor's degree in Marketing, Finance, Data Science.

Experience: Minimum of 2 years of experience in a project support, or similar role.

Technical Skills:

• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Phyton would be a plus.

Personal Attributes:

• Excellent written and verbal communication skills.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Detail-oriented with a high degree of accuracy.
• Ability to work independently and as part of a team.
• Proactive and solution-oriented approach.
• Strong customer focus and commitment to service excellence.

Additional Desirable Qualifications:

• Familiarity with electric vehicle technology and aftersales service requirements.
• Experience with life cycle cost analysis and pricing strategies.
• Knowledge of contract law and commercial terms.

We offer:

• Job in a fast-growing company and industry which represents sustainable technology.
• Performance and experience based competitive remuneration, commuting allowance.
• Team building events and employee learning opportunities.
• Performance and experience-based competitive remuneration, pension plan, and commuting allowance.
• 25 days of annual leave with the opportunity to purchase 5 extra holidays.