Senior Manager Customer Projects (f/m/x)

Your Role

We are seeking a highly motivated and experienced Senior Manager Customer Projects to join our team. In this role, you will initiate, lead, and execute strategic, large-scale operational initiatives within the ZEISS Shared Production Unit to deliver against requirements from internal and external customers (e.g., product ramp-ups, launches of new products, production transfers, and economic optimizations). You will ensure successful project delivery in alignment with customer expectations and serve as the go-to person for ZEISS internal and external customers, including senior management.

Identify, scope, structure, and lead strategic and operational projects with ZEISS Strategic Business Units, external customers, and the Shared Production Unit team

Be the go-to person for all projects; take responsibility for successful delivery and represent projects to internal and external customers

Manage projects to ensure on-time, on-budget, and quality delivery

Bring an outside-the-box perspective to find best solutions in a multi-stakeholder environment

Coordinate cross-functional activities and ensure alignment with customer requirements and strategic objectives

Communicate progress, risks, and decisions clearly to all stakeholders and senior management

Your Profile

Degree with excellent final grades in sciences, technology, engineering, mathematics, economics, or a related field

Multi-year practical experience in management consulting, project management, corporate strategy, operations, or sales/key account management in ZEISS-related industries

Track record in customer-facing roles (e.g., consulting, sales, key account management)

Operational excellence experience is a plus; experience in operations/production engineering or R&D is beneficial

Strong entrepreneurial, strategic thinking and solution-oriented mindset

Demonstrated ability to partner with all levels of the organization and achieve alignment in a complex stakeholder setting

Fluent in English and German; strong communication and lateral leadership skills

Your ZEISS Recruiting Team: Norman Funk