Facilities Coordinator

IN ART WE TRUST

• Moco Museum has grown from a single museum in Amsterdam into an international organisation with locations in Barcelona and London, welcoming more than 8 million visitors since opening ten years ago.
• As an independent museum, we believe modern and contemporary art should inspire, challenge and be accessible to everyone.
• Our exhibitions bring together world-renowned artists such as Basquiat, Warhol, Kusama and Banksy alongside contemporary voices shaping today's cultural conversation.
• Behind every exhibition and visitor experience is a talented, collaborative team committed to excellence, creativity and continuous improvement.
• As we continue to grow, we are investing in the people, expertise and leadership that will shape Moco's next chapter.

THIS IS YOU

The Facilities Maintenance Assistant supports the day-to-day upkeep, safety, and functionality of the museum's physical environment. You will assist in routine maintenance, contribute to safety compliance, support exhibition logistics, and help ensure the site is clean, secure, and welcoming. It is essential to delivering a safe and inspiring experience for visitors, staff, and contractors. This role operates on a 40-hour contract.

KEY RESPONSIBILITIES

GENERAL

• Maintain plant rooms, back-of-house areas, and storage spaces in a clean, safe, and organized condition.
• Support stock checks for janitorial supplies, tools, and facility equipment, reporting replenishment needs.
• Record inspections, maintenance activities, and tasks in digital systems or logbooks.
• Assist other departments with operational tasks as needed.
• Report security concerns or unusual situations to the Management team.

MAINTENANCE & CLEANING

• Monitor daily cleaning across public areas, staff spaces, and exhibition areas.
• Carry out basic minor non-specialist maintenance (e.g., replacing bulbs, touching up paint).
• Support planned preventative maintenance (PPM) by inspecting spaces regularly and reporting defects promptly.
• Assist with periodic deep cleaning, seasonal refresh projects, and exhibition turnover cleaning.
• Assist with periodic deep cleaning, seasonal refresh projects, and exhibition turnover cleaning.

HEALTH, SAFETY AND ARBO COMPLIANCE

• Conduct daily site inspections to identify hazards, damage, or safety concerns and report them to the management team.
• Use and store cleaning and maintenance products safely, in accordance with Dutch safety and Arbo guidelines.
• Follow manual handling techniques, PPE requirements, and museum safety procedures.
• Monitor fire drills, support emergency evacuation procedures and maintain accurate fire safety logbooks and report any deficiencies to the management team.
• Monitor environmental conditions such as temperature and humidity and report abnormalities promptly.

EXHIBITION & EVENT SUPPORT

• Assist with basic setup and breakdown of temporary structures, signage, barriers, and equipment.
• Provide logistical support for museum events, ensuring smooth setup, execution, and breakdown.
• Support management teams during exhibition installations and changeovers.
• Help with basic AV/technical tasks such as power resets and simple troubleshooting.
• Work discreetly in visitor areas to maintain a smooth, non-disruptive museum experience.

VENDOR AND CONTRACTOR COORDINATION

• Support coordination of external vendors and maintenance suppliers.
• Monitor the quality of recurring services and report issues to the Management team.
• Document contractor visits, completed work, and any follow-up actions required.

REQUIREMENTS

• Basic handyman or facility maintenance experience (1+ year preferred), ideally in a public-facing environment.
• Knowledge of general Dutch health & safety (Arbo) practices, including safe lifting and proper use of PPE.
• Comfortable working at height (ladders) and in plant or technical areas.
• Awareness of safe handling and storage of cleaning and maintenance materials.
• Ability to safely use basic hand tools and simple power tools.
• BHV certification is a plus (or willingness to obtain).
• Basic understanding of building systems such as HVAC, lighting, or BMS (preferred).
• Strong problem-solving skills and ability to react quickly to unexpected issues.
• Good communication skills and a proactive, positive, and collaborative mindset.
• Accuracy in completing checklists, logs, and maintenance documentation.
• Basic English and Dutch communication skills.
• Physically able to perform maintenance activities (lifting, carrying, standing, walking).
• Flexibility to support early mornings, evenings, weekends, or special events when needed.

WHAT MOCO OFFERS

Beneath our brand’s surface, at Moco Museum we are a team that thrives on creativity, inclusivity and collaboration. Each of us brings unique ideas, experiences and perspectives that shape the way we work, adapt and grow.

Always building something new and forward-looking, giving you the chance to develop your career while being part of a Company that embraces change and celebrates fresh ideas. We approach challenges and successes together, with a mindset of continuous learning and innovation.

Beyond the work itself, we create space to connect and enjoy our time as colleagues, from Friday drinks to team-building activities, making Moco a workplace where our people feel involved and motivated. Here you will find more than just a job, you will find a place to belong.

In addition, we provide the following benefits:

• A fun and supportive team culture
• Staff discounts on merchandise and entry
• Room to grow and develop professionally
• A workplace that values originality and input

About us

From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona, and now, steps away from Marble Arch in the heart of London - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović, Keith Haring, Kehinde Wiley and Tracey Emin, as well as new immersive wonders by contemporary stars.

Across all areas of the museum, at Moco we work together to connect millions of viewers to carefully curated collections that inspire us all to defy expectations, follow our hearts and dream harder. Every day, our vision evolves and our reach grows. We trust in art as the vehicle to transport our collective consciousness into a more free, enlightened state. We are bold, pink, disruptive and playful – we are Moco.