Runner

Job Description

Position Information

Position Title: Runner

Location: Dubai Hills

Attend to all customers’ needs (greeting, serving food and beverages), in order to ensure their satisfaction.

Dimensions

Number of Direct Reports: None

External Interfaces: Customers

Internal Interfaces: All departments

Key Accountabilities / Responsibilities

▪ Perform opening, changeover and closing duties (cleaning duties, filling salt and pepper condiments, etc.), in addition to running duties (polishing glasses and cutleries, etc.) and fill the required checklists.

▪ Ensure that service stations and tables in assigned section are cleaned, sanitized, and fully stocked at all times.

▪ Serve food and beverages to customers, and return dirty trays to the GU area for cleaning.
▪ Treat customers and colleagues in a warm and friendly manner.
▪ Attend to all guests’ needs (greeting, taking orders, refilling drinks, etc.) in an accurate and timely manner.
▪ Answer questions about food and beverages (ingredients, preparation, allergens, etc.).
▪ Upsell items upon customers’ needs or manager’s request to assist the company in achieving profitability.
▪ Observe customers constantly in order to promptly respond to any additional needs.

▪ Ensure that all service sequence steps are followed in line with company guidelines.
▪ Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
▪ Assist the host in greeting customers, seating them, handing them menus then thanking them and saying goodbye.
▪ Assist the counter in bar stocking and preparing beverage orders.
▪ Check up on restrooms cleanliness and trash bins during service, and coordinate with assigned cleaners.
▪ Maintain decent grooming and personal hygiene as stated in company guidelines.

Qualifications & Experience
▪ Minimum experience of 2 years in Food service
▪ Good English communication skills

Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month

Work Location: In person