Barista

We're looking for an enthusiastic and detailed oriented Barista to join our Novotel Family. In this role, you'll be the heart of our café operation, delivering exceptional customer service while crafting high quality specialty beverages. You'll work in a collaborative environment where your passion for coffee excellence and genuine care for our guests directly contribute to creating memorable experiences. You'll embrace our commitment to quality, professionalism, and inclusive hospitality in every interaction.

• Prepare and serve specialty coffee drinks and beverages with precision and consistency, demonstrating mastery of espresso machines and brewing techniques

• Deliver warm, engaging, and professional service to all guests, ensuring their needs are anticipated and exceeded

• Assist guests with informed recommendations regarding menu items, ingredients, and preparation methods in a helpful and approachable manner

• Manage all cash transactions, process payments through point-of-sale systems, and maintain accurate financial records

• Maintain a clean, organized, and hygienic work station and café environment, adhering to all food safety and sanitation standards

• Perform opening and closing duties, including equipment setup, inventory checks, and facility preparation

• Collaborate with team members to support smooth operations during peak and off-peak hours

• Attract and engage customers through attractive product displays and knowledgeable recommendations

• Adapt flexibly to changing priorities and support additional duties as assigned to meet operational needs

• Uphold our brand values and commitment to customer satisfaction in all professional interactions

• Beverage service certification (Pro Serve or equivalent)

• Specialty coffee certification or formal barista training

• Experience with inventory management and stock rotation

• Knowledge of latte art and advanced coffee presentation techniques

• Previous experience working in diverse, multicultural team environments

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.