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Sales Support Coordinator
Swissquote · Geneva
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Job description
As a member of our Private Clients and Partners Sales department, you will integrate in the Sales Support & Coordination Team. Guided by the team manager, your main missions will consist in conducting different support and coordination tasks for Department Heads and Regional Sales Managers.
Role Description
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Assist the Sales teams in various sales administration tasks and account opening process.
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Provide full support to all Sales team members to ensure internal service level and client satisfaction.
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Coordinate with other departments (Legal and Compliance, Client Register, Central Data, payment) to ensure smooth business operations.
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Support Department Heads with daily monitoring, reporting and validation.
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Centralize and assign incoming requests and tasks within Regional teams.
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Handle general internal and external correspondence and client enquiries.
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Contribute to improve systems and tools in internal project boards.
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Other administration/support tasks as assignment from Department Heads.
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Conduct periodic customer due diligence reviews.
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Graduated from a Bachelor in Economics or Finance.
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French and English speaker (mother tongue or very fluent), working proficiency in German is a plus.
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A previous experience in Institutional support and/or relationship management, in a financial services context, is mandatory.
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Rigorous, great sense of priorities and excellent organizational skills.
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You have a talent in efficiency and strong communications skills.
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Problem Solving mindset
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You have a detail-oriented approach, with strong data analysis skills, capable of transforming complex datasets into insights to help improve operational efficiency.
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You have an open-minded, team-oriented spirit and you are capable to work under pressure.
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You are a resourceful self-starter, able to prioritize and manage multiple tasks.
“Please note that Swissquote never requests sensitive personal information or payment of any kind during the recruitment process. Any such request is fraudulent.”
SQ2
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