Key Account Management Senior Manager

About the job

At Basamh Group, our mission is to grow people and companies by empowering individuals and fostering collaborative relationships to achieve sustainable success. Backed by over 75 years of experience, we’ve built a strong, consumer-centric ecosystem serving the MEA region. Our excellence in distribution is driven by Basamh Trading Company (BTC) in retail and Specialized Food Services (SFS) in HORECA. GoodyCo leads our efforts in marketing and brand building, while Thokoman Foods anchors our manufacturing capabilities.

Guided by our core values of true ownership, passion to grow, transparency and family spirit, we are committed to establishing long-term partnerships with our people and all those we work with. We aim to strengthen our network, uplift our communities, and build a legacy of homegrown success stories that inspire the leaders of tomorrow.

Job Overview

To lead strategic key account growth to maximize revenue, profitability, and long-term partnerships within the FMCG distribution market across Saudi Arabia while ensuring alignment with company commercial objectives and market dynamics.

Role Responsibilities

• Develop and execute the national Key Account strategy aligned with company sales and profitability targets.
• Lead, coach, and develop a team of Key Account Managers to ensure high performance and capability growth.
• Own and drive annual Joint Business Plans (JBPs) with major retail and wholesale customers.
• Negotiate annual contracts, trading terms, promotions, and commercial agreements with key customers.
• Identify and unlock growth opportunities through assortment expansion, distribution gains, and category development.
• Collaborate with marketing, supply chain, merchandising, and finance teams to ensure seamless execution of account plans.
• Analyze customer performance, market trends, and competitor activities to shape account strategies.
• Ensure effective promotional planning, trade investment optimization, and ROI tracking.
• Strengthen long-term relationships with senior stakeholders and decision-makers within key accounts.
• Drive excellence in execution across pricing, visibility, availability, and in-store activation.
• Monitor sales forecasts and demand planning to ensure product availability and minimize stock issues.
• Lead business reviews and performance reporting for senior leadership.
• Ensure compliance with company policies, commercial governance, and contractual obligations.
• Support digital transformation and data-driven selling initiatives within the key accounts function.

Minimum Requirements

• 6-8 years of relevant experience.
• A bachelor’s degree in a relevant field is required; a master’s is preferred.
• E-commerce relevant experience

Working Environment

At Basamh Group, we pride ourselves on attracting talented individuals by offering dynamic and rewarding professional opportunities that inspire growth and innovation. We are deeply committed to fostering a culture of growth by supporting continuous development through hands-on learning, comprehensive online resources, interactive training, and personalized coaching. Guided by our core value of family spirit, we cultivate an environment where every individual feels valued, supported, and empowered to thrive. We ensure our people contribute to our collective success while finding fulfillment and pride in being part of the Basamh Group family.