Director of Product Management, Platform (d/f/m)

OUR STORY:

Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.

Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix, Steuerbot and TaxScouts, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.

YOUR OPPORTUNITY:

Taxfix is reorganizing into a business unit model where each BU owns a customer segment and its P&L. It's a meaningful structural bet. It only works if the platform underneath it can keep up.

The teams that power user management, payments, operational tooling, tax infrastructure, data extraction, and global bookkeeping aren't supporting one product anymore. They're the shared foundation for every BU in the company. The risk isn't that platform teams fail to build things. It's that they build the wrong things, become bottlenecks, or let service debt slow down the BUs who depend on them.

The inner source model is already in place. Your job is to make it work at scale, with multiple BUs pulling on the same platform simultaneously, knowing the organization will route around you the moment you stop adding value.

Platform teams at Taxfix will need to increasingly surface capabilities through MCPs, APIs, and SDKs. This is an AI-native organization and the platform needs to be built like one. Not just for the products running today, but for the builders and agents running on top of it tomorrow.

You'll report directly to the Chief Product Officer and lead multiple group owners across the full platform area.

YOUR RESPONSIBILITIES AND DECISIONS:

• Own the platform product strategy. Set direction for all platform teams including but not limited to user management, payments, operational tooling, tax infrastructure, data extraction, and bookkeeping. Make trade-offs visible and hold the line on what gets built vs. what BUs own themselves.

• Run the inner source model efficiently. The model exists. Your job is to make it work at scale. Define how BUs contribute, when platform teams lead vs. enable, and how to keep velocity high without becoming a bottleneck or a free-for-all.

• Lead service ownership across the platform. Work with engineering to enforce service ownership standards so BU AI builder teams can move fast, without carrying maintenance work that should never have been theirs.

• Coordinate across business units. This is one of the most coordination-intensive roles in the organisation. Multiple BUs have simultaneous, sometimes competing demands on the same platform. You absorb that complexity, resolve conflicts, and keep the platform teams focused without creating queues.

• Allocate capacity to impact. Actively manage portfolio and team sizing across multiple group owners. Know when a team is over-invested relative to BU demand and when a platform gap is costing BUs real velocity. Make the reallocation calls.

• Build for AI-native infrastructure. Platform teams increasingly surface capabilities through MCP APIs and SDKs. You understand this architecture, have a clear POV on where it changes platform economics, and ensure the platform is set up to serve an AI-first product organisation.

• Be the BU's partner, not their gatekeeper. Build the trust model with BU product leaders so they come to platform early, contribute clearly, and don't route around you. Your success metric is BU autonomy, not platform output.

• Define and own platform ROI. If a platform capability isn't making BUs faster or the business more efficient, that's a prioritisation failure. Own the metrics that prove platform value and act on them when they don't.

• Lead your group owners. High-autonomy builders working across technical, infrastructure-adjacent domains. Set the bar, give them a vision sharp enough to act on, and create the conditions where ambitious work and fast execution coexist.

YOUR PROFILE:

• You've led platform or infrastructure product at a scaling tech company and delivered results under real engineering and commercial pressure. You've owned complex, multi-stakeholder product areas and managed group owners or tech leads, not a single feature stream.

• You've built strong technical foundations. You're credible in service ownership conversations, API strategy, and platform reliability trade-offs without needing an engineering co-pilot.

• You're fluent in AI-native tooling: MCP, APIs, SDKs. You understand how AI-first organisations consume platform capabilities and you can set the platform up to serve them.

• You've worked with inner source or platform-as-a-service models before and you know the difference between shipping the model and making it work efficiently.

• You have a high coordination threshold. Multiple internal customers with competing demands is the job, not the exception. You thrive in that, you don't endure it.

• You measure platform success in BU velocity and ROI, not feature throughput or ticket closure rate.

• You have capacity planning instincts. You know when a team is over-invested relative to demand and you make the reallocation call without being asked.

• You've built genuine trust with internal customers. BU leaders come to you early because it makes their work easier, not because they have to.

• You are genuinely AI-native. You use AI in your own practice daily: workflows, coding assistants, real problems. It's a way of working, not a feature to ship.

• You're fluent in English.

WHY TAXFIX?

• A chance to do meaningful, people-centric work with an international team of passionate professionals.

• Holistic well-being with free mental health coaching sessions and yoga.

• A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.

• Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.

• 30 annual vacation days and flexible working hours.

• Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.

• Plenty of opportunities to socialise as a team. In addition to internal tech meetups, our international team hosts regular get-togethers—virtually and in person when possible.

• Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.

• Have a four-legged friend in your life? We’re happy to have dogs join us in the office.

Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.

At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.

Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.