Cloud Solution Architecture-Security

Overview

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide differentiated and connected customer experience.

We are looking for a highly motivated and passionate Security Cloud Solution Architect (CSA) to drive our customer's security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, owning the security-focused technical relationship and strategy between the customer and Microsoft as well customer engagements, including architecture, implementation, and operational health.

The ideal candidate will have hands-on project delivery experience in customer-facing roles and success in leading in-depth technical security architecture discussions with senior customer executives, Enterprise Security Architects, Enterprise Architects, IT Management, and Developers to Secure our customer's technology estate and drive Security as an enabler for Azure and Microsoft 365 workloads.

Responsibilities* Trusted Advisor: Lead customers through secure AI and Security adoption—defining strategy, architecture, and implementation across M365 and Azure Security workloads.

• AI & Agentic Security: Architect and secure AI workloads, including governance, identity, access, and observability leveraging Agent 365, MDASH, Defender for AI and DSPM for AI.

• Solution Design & Delivery: Run architecture/design sessions and drive secure-by-design implementations aligned to business outcomes

• Adoption & Expansion: Drive usage of M365 and Azure Security workloads (Defender stack, Entra, Sentinel, Purview, Agent 365, MDASH); expand security across cloud migrations

• Execution & Blocker Removal: De-risk deployments, resolve technical barriers, and ensure operational health

• Customer Impact: Improve security posture with scalable, resilient, and high-performing designs

• Collaboration: Partner across sales, engineering, services, and partners to deliver end-to-end outcomes

• Field & Product Feedback: Act as voice of customer to influence roadmap and remove systemic blockers

• Thought Leadership: Lead on end-to-end security architecture across threat protection, identity, and cloud security

• Practice Development: Contribute to capability building across CSA community and complex solution delivery Qualifications* Bachelor’s degree in computer science, Information Technology, Engineering, Business, Cybersecurity, or related field 5+ years’ experience in cloud/infrastructure technologies, cybersecurity, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

• Deep understanding of Microsoft security technologies with hands on experience in delivering two or more of the following Microsoft security solutions:

• Microsoft Defender (Defender for Cloud, Defender XDR, Defender for Cloud Apps)

• Microsoft Sentinel

• Microsoft Entra (identity, Conditional Access, lifecycle governance)

• Microsoft Purview (data security, compliance, governance)

• Demonstrated experience securing AI‑powered workloads, including:

• Identity, access control, and least‑privilege enforcement

• Data protection and information governance

• Threat detection, posture management, and incident response for AI systems

• Hands‑on understanding of agentic architectures, including:

• AI agents, copilots, or autonomous systems

• Agent identity, lifecycle, and access management concepts

• Observability, logging, and behavioural monitoring for autonomous systems Preferred Qualifications

• Experience with Microsoft Copilot Studi