Manager - Key Accounts

The Sales & Key Account Manager is responsible for identifying, acquiring, and managing commercial customers and tenants for Global Auto Hub.

The role focuses on:

• Tenant acquisition

• Customer relationship management

• Commercial lead generation

• Automotive trader and ecosystem engagement

• Key account development

• Support of occupancy and commercial growth targets

• Responsibilities: Tenant Acquisition & Sales

• Identify and approach potential tenants and commercial customers

• Generate and manage commercial sales pipeline

• Conduct customer outreach, presentations, and commercial meetings

• Support leasing discussions for:

o Showrooms

o Warehouses

o Workshops

o Commercial spaces

• Coordinate customer requirements internally

• Support commercial negotiations and proposal preparation

• Maintain CRM and sales activity tracking

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2. Key Account Management

• Build and maintain long-term relationships with strategic customers

• Act as primary contact point for assigned key accounts

• Understand customer operational and commercial requirements

• Support onboarding and customer integration processes

• Ensure high customer satisfaction and retention

• Identify upselling and cross-selling opportunities within the ecosystem

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3. Automotive Ecosystem Engagement

• Develop relationships with:

o Automotive traders

o Used vehicle exporters

o Fleet operators

o Logistics companies

o Inspection and service providers

o Mobility and automotive ecosystem stakeholders

• Support ecosystem expansion initiatives

• Identify new business opportunities and customer segments

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4. Market Intelligence & Customer Insights

• Monitor market developments and customer trends

• Gather customer feedback and commercial insights

• Provide competitor and pricing observations

• Support refinement of commercial offerings and customer journey concepts

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5. Events & Commercial Representation

• Represent Global Auto Hub at:

o Industry events

o Trade fairs

o Networking events

o Customer meetings

• Support organization of promotional and ecosystem engagement activities

• Contribute to brand visibility and market awareness

Qualifications: Educational and Technical Qualifications:

Bachelor’s degree in Business Administration, Sales, Marketing, Automotive Business, or related field

Minimum 10 years of experience in:

B2B sales

Key account management

Automotive or trade-related industries

Proven customer relationship management capability

Strong communication and negotiation skills

Experience working with commercial targets and sales pipelines

Fluent in English

Language Skills:

Arabic, Chinese, German, Russian, or other additional languages are advantageous

Years of Experience:

10 years

Nature of Experience:

Experience in automotive trading, mobility, logistics, freezone, or industrial ecosystems

GCC market experience

Existing regional customer or trader network

• CRM system experience