Customer Success and Digital Marketing

Job Title: Client Success & Digital Marketing Specialist

Company: Mobinweb Software Trading LLC

Location: Dubai, UAE

Job Type: Full-time

Salary: AED 2,500.00 - AED 3,500.00 per month

About Us:

Mobinweb is a dynamic Dubai-based software company specializing in web and APP development, digital marketing, and ERP/accounting software support . We help businesses in the UAE and beyond build their digital presence and streamline operations. We are growing fast and looking for a versatile professional to join our team .

Job Overview:

We are seeking a Client Success & Digital Marketing Specialist—a unique hybrid role perfect for someone who loves both creative marketing and helping clients succeed. You will be the bridge between our services (web development, digital marketing, and accounting software) and our clients. Your mission: attract new leads through smart marketing and ensure our existing clients are happy, supported, and thriving .

This role is based in-person at our office in Dubai, working from 9:00 AM to 6:00 PM.

Key Responsibilities:

Digital Marketing: Plan and execute digital marketing campaigns (Google Ads, LinkedIn, Meta Ads) for software/web products . Manage SEO/SEM, email marketing, and content marketing (case studies, whitepapers, blog posts) .

Lead Generation & Sales: Identify and prospect potential B2B clients (startups, SMEs, enterprises) in need of software/web solutions . Conduct product demos (Zoom/on-site in Dubai) and consultative sales calls .

Client Success & Admin: Serve as the main point of contact for existing clients, ensuring they are supported and satisfied. Manage the full sales cycle from lead generation to closing . Perform administrative duties to support the team, such as managing the CRM, handling client inquiries, and maintaining client records .

Strategy & Reporting: Track, measure, and report campaign performance (ROI, CAC, conversion rates) . Maintain CRM, forecast sales, and achieve monthly/quarterly targets .

Requirements (Mandatory):

Proven experience in the software/web products industry (min 2–3 years) .

Strong understanding of both digital marketing (SEO, PPC, analytics, social media ads) and sales (closing, negotiation, pipeline management) .

Excellent English communication & presentation skills .

Self-starter, target-driven, and comfortable working in a hybrid role .

Must be able to work in person at our Dubai office, 9:00 AM to 6:00 PM.

Preferred (Nice to have):

Experience selling one of ERP, CRM, SaaS, custom web development, or software licensing .

Familiarity with CRM tools (Bitrix24, QBM, HubSpot, Zoho, or Salesforce) and marketing automation .

UAE driving license Preferred .

How to Apply:

Please submit your CV and a brief cover letter explaining your experience in both digital marketing and software sales.

Pay: AED2,500.00 - AED3,500.00 per month

Education:

• Bachelor's (Required)

Experience:

• Digital marketing: 1 year (Required)
• ERP or CRM: 1 year (Preferred)
• Web and Software Tech: 1 year (Required)

Language:

• English without accent (Required)

Work Location: In person