HR Operations and Office Manger

Job Summary

The HR Operations & Office Manager is responsible for overseeing the company's human resources operations and office administration to ensure efficient business operations. This role manages the complete employee lifecycle, HR compliance, payroll coordination, office facilities, procurement, vendor management, and administrative functions while fostering a professional, organized, and productive workplace.

The successful candidate will possess strong leadership, organizational, and communication skills with the ability to manage multiple priorities while maintaining confidentiality and compliance with company policies and UAE Labour Law.

Key ResponsibilitiesHuman Resources Operations

• Manage the end-to-end employee lifecycle, including recruitment coordination, onboarding, probation, confirmations, promotions, transfers, resignations, and offboarding.
• Prepare and issue employment contracts, offer letters, salary revision letters, warning letters, termination letters, experience certificates, and other HR documentation.
• Maintain accurate and confidential employee records, personnel files, and HR databases.
• Coordinate monthly payroll inputs, including attendance, leave, overtime, commissions, incentives, deductions, and final settlements.
• Ensure payroll data is accurate and submitted within deadlines.
• Monitor employee attendance, leave balances, and absenteeism.
• Ensure compliance with UAE Labour Law, company policies, MOHRE regulations, and WPS requirements.
• Coordinate visa processing, labour contracts, Emirates ID renewals, and related documentation with the PRO.
• Handle employee relations, HR queries, disciplinary processes, grievance handling, and policy implementation.
• Support performance management, employee engagement initiatives, and training coordination.
• Prepare HR reports, dashboards, and workforce analytics for management.

Office Management & Administration

• Oversee the day-to-day operations of the office to ensure a safe, efficient, and well-maintained working environment.
• Manage office facilities, maintenance, housekeeping, utilities, office equipment, and general administration.
• Supervise reception and administrative support staff where applicable.
• Manage procurement of office supplies, furniture, equipment, and consumables while maintaining cost efficiency.
• Maintain office inventory and company asset registers.
• Coordinate with vendors, contractors, landlords, and service providers to ensure timely delivery of services.
• Review administrative expenses and support budget control initiatives.
• Organize company meetings, internal events, and staff engagement activities.
• Coordinate travel arrangements, accommodation, transportation, and logistics for employees and management when required.
• Ensure compliance with workplace health, safety, and office security standards.
• Develop and implement office policies and administrative procedures to improve operational efficiency.

Operational & Management Support

• Support senior management with administrative and operational initiatives.
• Develop and improve HR and office operational processes.
• Prepare monthly operational reports and management updates.
• Maintain company records, licenses, insurance documents, and administrative files.
• Coordinate communication between departments to ensure smooth business operations.
• Identify opportunities to improve efficiency, reduce operational costs, and enhance employee experience.
• Perform additional HR and administrative responsibilities as assigned by management.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Management, or a related discipline.
• Minimum 4–7 years of experience in HR Operations, Office Management, or Administration.
• UAE experience is highly preferred.
• Experience in the real estate industry is an advantage.

Skills & Competencies

• Strong knowledge of UAE Labour Law, HR operations, MOHRE procedures, WPS, an