Real Estate Operations Coordinator

Real Estate Operations Coordinator (Property Management, Leasing & Tenant Coordination) – Remote | U.S. Hours****Position Type: Full-Time, Remote

Working Hours: U.S. Client Business Hours (flexibility required for leasing cycles, rent collection periods, and maintenance coordination)

About the Role At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.

This is a high-ownership operational role focused on:

• Tenant communication
• Leasing coordination
• Maintenance management
• Property system updates
• Owner reporting and compliance

You will act as the operational bridge between:

• Tenants
• Vendors
• Property owners
• Internal property management teams

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.

If you have experience with:

• Property management systems
• Leasing workflows
• Tenant communication
• Maintenance coordination

This role is a strong fit.

*What You’ll Own**Tenant Communication & Support Respond to tenant inquiries related to:

• • Rent payments
    • Lease terms
    • Maintenance requests
    • Property policies
• Track all communication within:
• • Yardi
    • AppFolio
    • Buildium
    • Similar property management platforms
• Send reminders for:
• • Rent due dates
    • Lease renewals
    • Compliance notices

Leasing & Documentation* Draft, review, and process:

• • Lease agreements
    • Lease renewals
    • Tenant onboarding documentation
• Manage documentation using:
• • DocuSign
    • Dotloop
• Maintain organized and compliant tenant files including:
• • Applications
    • Identification records
    • Inspection reports
    • Signed agreements
• Support property marketing across:
• • Zillow
    • Apartments.com
    • MLS listing platforms

Property Management Systems* Maintain accurate records across property management software

• Track:
• • Rent collections
    • Delinquencies
    • Occupancy status
    • Late fees
• Generate and reconcile:
• • Rent rolls
    • Delinquency reports
    • Occupancy trackers

Maintenance Coordination* Create and assign vendor work orders

• Track maintenance tickets from start to completion
• Coordinate with tenants and vendors to ensure timely issue resolution
• Verify vendor invoices against completed work orders

Owner Reporting & Operational Updates* Prepare:

• • Owner statements
    • Cash flow summaries
    • Occupancy reports
    • Vacancy updates
• Provide regular updates regarding:
• • Rent collection status
    • Open maintenance issues
    • Leasing activity
• Ensure reporting is accurate and delivered on time

Compliance & Quality Control* Ensure all tenant documentation complies with:

• • Local landlord-tenant regulations
    • Fair Housing requirements
    • Internal compliance standards
• Maintain organized, audit-ready property documentation

What Success Looks Like* Tenant issues are resolved quickly and professionally

• Lease documentation remains accurate and compliant
• Maintenance requests are handled efficiently
• Property systems stay updated and organized
• Owners receive timely and accurate reporting

What Makes You a Strong Fit* Strong communication skills with tenants, vendors, and property owners

• Highly organized and comfortable managing multiple workflows simultaneously
• Detail-oriented with strong operational follow-through
• Problem-solver who balances tenant experience with operational efficiency
• Able to work independently in fast-paced environments

**Requirements (Must-Have)*Experience 2+ years of experience in:

• • Property management
    • Leasing coordination
    • Real estate operations
    • Property administration

Core Skills* Hands-on experience with:

• • Yardi
    • AppFolio
    • Buildium
    • Similar property management systems
• Strong Microsoft Office and Google Workspace skills
• Familiarity with:
• • Lease docum