Freelance Boutique Team Needed WhatsApp AI Booking Assistant Phase 1

Job Description 🚀 Freelance / Boutique Team Needed – WhatsApp AI Booking Assistant (Phase 1) Location: Remote (UAE/GCC experience preferred)

Client: Sky Blue Group – DialEase project

We are looking for a freelance developer or small product team to build Phase 1 of a production‑ready WhatsApp AI Booking Assistant .

The Assistant Will

• Act as a single WhatsApp entry point for everyday services
• Qualify leads and collect booking details via natural conversation
• Connect to 5–6 aggregator APIs (e.g. Deliveroo, OpenTable, Zenoti, Foodics, Booksy)
• Create and confirm bookings via APIs
• Implement fallback routing so the user never sees “we have no vendors”
• Send reminders, post‑service follow‑ups, and capture satisfaction feedback
• Track source attribution for every conversation
• Provide a light admin console for operations monitoring

🛠 Preferred Experience & Stack

• WhatsApp Business API (Wati / 360dialog / Twilio or similar)
• Backend: Python (FastAPI) or Node.js (NestJS)
• PostgreSQL or similar relational database
• LLMs (e.g. OpenAI GPT‑4o‑mini or similar) for NLU
• Strong background in API integrations (multiple third‑party aggregators)
• Solid logging, monitoring, security, and uptime (target 99.5%)
• Ability to deliver full source code, deployment guide, and 4 weeks’ post‑launch defect support

📅 Key Dates

• RFP issued: 29 June 2026
• Response deadline: 6 July 2026
• Target kickoff: 20 July 2026
• Target Phase 1 delivery: ~2 weeks from kickoff

Job Details

Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://skybluemedia.ae/ Job Function: Customer Service Company Industry/

Sector: Other

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