A
Senior Application Engineer.
Aquagas L.L.C
DubaiOn-siteFull-Time5d ago
Description
Responsibilities:
- Collaborate with the sales team to understand customer needs and develop technical solutions that meet those needs.
- Assist in the preparation of technical proposals, including system design, cost estimations, and project timelines.
- Conduct feasibility studies and perform technical analysis to evaluate the compatibility of products with customer requirements.
- Provide technical support to customers during pre-sales and post-sales stages, including troubleshooting, resolving technical issues, and answering product-related questions.
- Collaborate with the engineering team to identify opportunities for product improvement and development based on customer feedback and market trends.
- Maintain up-to-date knowledge of industry trends, competitor products, and emerging technologies to provide valuable insights and recommendations to customers.
- Participate in trade shows, conferences, and industry events to promote products and establish strong relationships with customers.
- Continuously update and maintain technical documentation, product manuals, and training materials for internal and external use.
- Act as a liaison between customers and the engineering team, providing input on product enhancements, customization requests, and bug reports.
Required Skills :
- Strong technical knowledge in the relevant industry, including a deep understanding of products, systems, and applications.
- Excellent communication and interpersonal skills to effectively convey complex technical information to both technical and non-technical stakeholders.
- Problem-solving abilities and the capacity to think critically and analytically to identify and resolve technical issues.
- Strong presentation skills to deliver product demonstrations and technical training to internal and external audiences.
- Proficient in using software tools and applications, including CAD software, CRM systems, and Microsoft Office Suite.
- Ability to multi-task and manage multiple projects simultaneously while meeting deadlines and maintaining attention to detail.
- Strong project coordination skills to oversee the implementation of technical solutions and ensure customer satisfaction.
- Ability to work independently as well as in a team environment, fostering collaboration and knowledge sharing.
Required Qualifications :
- Bachelor's degree in Engineering or a related technical field.
- At least 3 years of experience in a technical sales or applications engineering role within the relevant industry.
- Proven ability to understand complex technical requirements and translate them into actionable solutions.
- Familiarity with relevant industry standards and regulations.
- Proficiency in written and spoken English, with excellent communication skills.
- Strong customer focus and a passion for delivering high-quality service and support.
Job Type: Full-time
Application Question(s):
- Can you join immediately ?
Education:
- Bachelor's (Preferred)
Experience:
- Sales: 3 years (Preferred)
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