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Senior Application Engineer.

Aquagas L.L.C

DubaiOn-siteFull-Time5d ago

Description

Responsibilities:

  • Collaborate with the sales team to understand customer needs and develop technical solutions that meet those needs.
  • Assist in the preparation of technical proposals, including system design, cost estimations, and project timelines.
  • Conduct feasibility studies and perform technical analysis to evaluate the compatibility of products with customer requirements.
  • Provide technical support to customers during pre-sales and post-sales stages, including troubleshooting, resolving technical issues, and answering product-related questions.
  • Collaborate with the engineering team to identify opportunities for product improvement and development based on customer feedback and market trends.
  • Maintain up-to-date knowledge of industry trends, competitor products, and emerging technologies to provide valuable insights and recommendations to customers.
  • Participate in trade shows, conferences, and industry events to promote products and establish strong relationships with customers.
  • Continuously update and maintain technical documentation, product manuals, and training materials for internal and external use.
  • Act as a liaison between customers and the engineering team, providing input on product enhancements, customization requests, and bug reports.

Required Skills :

  • Strong technical knowledge in the relevant industry, including a deep understanding of products, systems, and applications.
  • Excellent communication and interpersonal skills to effectively convey complex technical information to both technical and non-technical stakeholders.
  • Problem-solving abilities and the capacity to think critically and analytically to identify and resolve technical issues.
  • Strong presentation skills to deliver product demonstrations and technical training to internal and external audiences.
  • Proficient in using software tools and applications, including CAD software, CRM systems, and Microsoft Office Suite.
  • Ability to multi-task and manage multiple projects simultaneously while meeting deadlines and maintaining attention to detail.
  • Strong project coordination skills to oversee the implementation of technical solutions and ensure customer satisfaction.
  • Ability to work independently as well as in a team environment, fostering collaboration and knowledge sharing.

Required Qualifications :

  • Bachelor's degree in Engineering or a related technical field.
  • At least 3 years of experience in a technical sales or applications engineering role within the relevant industry.
  • Proven ability to understand complex technical requirements and translate them into actionable solutions.
  • Familiarity with relevant industry standards and regulations.
  • Proficiency in written and spoken English, with excellent communication skills.
  • Strong customer focus and a passion for delivering high-quality service and support.

Job Type: Full-time

Application Question(s):

  • Can you join immediately ?

Education:

  • Bachelor's (Preferred)

Experience:

  • Sales: 3 years (Preferred)

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