Accounts Receivable Specialist - Dubai, UAE

Company: Desert Gate Tourism - UAE

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our Finance Department. This is a critical back-office role responsible for managing client billing, ensuring timely collections, maintaining accurate financial records, and supporting the company’s cash flow operations.

Job Description

• Generate and issue accurate and timely invoices for services provided.

• Process and record customer payments, including credit card transactions, and prepare bank deposits.

• Maintain and update customer accounts, ensuring all receipts and transactions are accurately recorded.

• Monitor customer accounts for outstanding balances, delayed payments, and other irregularities.

• Conduct timely follow-up on overdue accounts through professional collection activities to ensure prompt payment.

• Communicate with clients, agents, and suppliers to resolve payment issues, discrepancies, and billing disputes.

• Develop and implement effective collection strategies to improve cash flow and reduce overdue receivables.

• Prepare and maintain Accounts Receivable reports, including:

  • Aging Reports
  • Customer Statement Reconciliations
  • Expected Cash Collection Reports

• Perform monthly reconciliation of Accounts Receivable balances with the General Ledger.

• Investigate and resolve payment discrepancies while ensuring compliance with company policies.

• Maintain accurate, organized, and up-to-date customer records and supporting documentation.

• Review Accounts Receivable aging reports regularly and ensure timely follow-up on outstanding balances.

• Coordinate and prioritize daily Accounts Receivable activities to ensure accuracy, efficiency, and compliance with internal procedures.

• Evaluate collection performance and recommend process improvements to enhance collection efficiency.

• Ensure compliance with company policies, accounting standards, internal controls, and audit requirements.

• Provide support during internal and external audits by preparing required documentation and reports.

• Complete all billing, collection, reconciliation, and reporting activities within established deadlines.

• Perform other duties and responsibilities as assigned to support the Finance Department and business operations.

More about Desert Gate Tourism

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, an