CRM Manager
Grand Flora Group
Description
CRM Manager
Location: Dubai, UAE
About Grand Flora Group
Grand Flora Group is one of the leading luxury beauty and wellness companies in the UAE. We are looking for an experienced CRM Manager to strengthen customer loyalty, increase client retention, and drive revenue through exceptional customer relationship strategies.
Key Responsibilities
- Develop and execute CRM strategies to improve customer retention.
- Manage customer database and segmentation.
- Create loyalty programs and promotional campaigns.
- Analyze customer behavior and sales trends.
- Coordinate with Operations, Marketing, and Sales teams.
- Monitor KPIs and prepare performance reports.
- Enhance the overall customer journey.
What We Offer
- Competitive Salary
- Career Growth Opportunities
- Professional Working Environment
Pay: AED8,000.00 - AED13,000.00 per month
Experience:
- CRM: 5 years (Required)
Work Location: In person