D
Sales Travel Executive
Dopamine Travel
DubaiOn-siteFull-Time1w ago
Description
About the Position
We are seeking a motivated, customer-focused, and target-oriented Travel Sales Agent to join our expanding team. The successful candidate will play a key role in assisting clients with their travel planning needs, delivering outstanding service, and driving sales growth through tailored travel solutions.
Key Responsibilities
- Advise clients on travel options and assist with bookings for flights, hotels, holiday packages, visas, transportation, tours, and other travel-related services.
- Assess customer requirements and recommend personalized travel itineraries and packages that best suit their preferences and budget.
- Provide accurate destination information, travel guidance, and recommendations to enhance the customer experience.
- Manage customer inquiries, prepare quotations, process reservations, and coordinate booking amendments or cancellations efficiently.
- Develop and maintain strong client relationships to foster customer satisfaction, loyalty, and repeat business.
- Address and resolve customer concerns, travel disruptions, and service-related issues professionally and promptly.
- Keep up to date with travel destinations, industry developments, promotional offers, and emerging travel trends.
- Maintain accurate records of reservations, customer communications, and sales transactions.
- Consistently meet or exceed individual and team sales objectives.
Qualifications and Requirements
- Fluency in both Arabic and English, with excellent verbal and written communication skills.
- At least one (1) year of proven experience in the travel and tourism sector.
- Strong understanding of travel products, global destinations, and reservation systems.
- Proficiency in using online booking engines, GDS platforms, and travel management tools.
- Excellent sales, negotiation, customer service, and interpersonal skills.
- Ability to thrive in a fast-paced environment while managing multiple bookings and client requests simultaneously.
- Strong attention to detail, organizational abilities, and problem-solving skills.
- Professional appearance and a customer-centric approach.
Work Location: In person
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