CRM OPERATIONS & ADMIN (marine, shipping, or offshore industry)

Location: Business Bay
Salary: Based on experience
Job Type: Full-time
Availability: Immediate Joiners Only

Summary

We are seeking a proactive and detail-oriented CRM Operations & Office Administrator to support daily administrative operations while maintaining accurate CRM/ERP data. The ideal candidate will have previous experience within the marine, shipping, offshore, or maritime industry, be highly organized, and possess excellent Microsoft Office skills. This role is ideal for someone who enjoys combining administration, data management, and technology to improve operational efficiency.

Duties & Responsibilities

• Maintain and update accurate information within the company's CRM/ERP system
• Manage daily administrative tasks, business correspondence, and office documentation
• Organize digital records and maintain company filing systems
• Support procurement activities by logging inquiries, tracking purchase orders, and maintaining procurement records
• Assist with preparing reports, administrative summaries, and PowerPoint presentations
• Coordinate internal communications and support operational teams
• Utilize AI tools such as ChatGPT, Microsoft Copilot, and other productivity tools to improve workflow efficiency
• Ensure data accuracy and maintain confidentiality of company information
• Support process improvements and administrative best practices

Requirements

• Minimum 2 years of experience in office administration or operational support
• Previous experience within the marine, shipping, offshore, or maritime industry is mandatory
• Basic understanding of procurement processes and logistics coordination
• Familiarity with shipping operations, marine services, or ship management environments
• Advanced proficiency in Microsoft Office (Word, Excel, and PowerPoint)
• Experience using CRM or ERP systems
• Comfortable using AI productivity tools (e.g., ChatGPT, Microsoft Copilot)
• Highly organized with excellent attention to detail
• Immediate availability preferred

Ideal Candidate

A tech-savvy and organized administrator with strong maritime industry knowledge who can effectively manage office operations, maintain accurate CRM/ERP records, and support procurement and reporting functions while embracing modern AI tools to improve efficiency.

Application Question(s):

• Nationality?
• How many years experience in UAE marine, shipping, offshore, or maritime industry do you have? [mandatory]
• What CRM/ERP systems have you used?
• Current/last salary (AED) and Expected Salary (AED) ?
• Immediate Joiner?

Work Location: In person