1.E-Commerce Channel Management

Own and manage all live e-commerce channels including brand websites, marketplace listings (Noon, Amazon.ae, Namshi, etc.), and any D2C storefronts across GCC markets.
Develop go-live plans for new e-commerce channels and marketplaces; coordinate onboarding, seller account setup, and platform configuration end-to-end.
Ensure product assortments are correctly represented online, aligned with in-store buying plans and seasonal launches.
Monitor channel health metrics — sell-through, conversion rates, returns, and marketplace scorecard KPIs — and take corrective action.
Identify new marketplace and platform opportunities across KSA, UAE, Kuwait, Bahrain, Qatar, and Oman.

2. Performance Digital Marketing

Plan, execute, and optimize paid digital campaigns across Meta (Facebook/Instagram), Google Ads, TikTok, and marketplace-native advertising (Noon Ads, Amazon Sponsored Products).
Own the full-funnel performance marketing strategy: prospecting, retargeting, and retention campaigns for both brand awareness and direct conversions.
Manage budgets across campaigns and channels, ensuring ROAS, CPA, and revenue targets are met monthly and seasonally.
Conduct A/B tests on creatives, audiences, bidding strategies, and landing pages to continuously improve performance.
Collaborate with brand principals and internal teams to create campaign briefs, coordinate asset delivery, and ensure brand compliance.
Produce weekly/monthly performance reports with actionable insights for senior management.

3. Product Cataloging & Content

Build and maintain accurate, SEO-optimised product catalogs across all e-commerce channels — including titles, descriptions, attributes, sizing, imagery, and pricing.
Work with buying and merchandising teams to receive product data and translate it into marketplace-ready catalog sheets.
Manage digital asset libraries; ensure imagery is compliant with marketplace standards (white background, correct resolution, lifestyle shots).
Conduct regular catalog audits: suppress out-of-stock SKUs, update prices and promotions, enrich incomplete listings.
Maintain category taxonomy and attribute mapping for consistent cross-platform discoverability.

4. Systems Integration & Operations

Lead the integration of e-commerce platforms with internal ERP/retail systems (inventory sync, order management, pricing feeds).
Liaise with IT/ERP teams and platform technical partners to configure and test product feed automation, order routing, and stock level sync.
Troubleshoot integration issues, data mismatches, and fulfillment discrepancies in coordination with warehouse and operations teams.
Document SOPs for catalog uploads, order processing, and campaign workflows to ensure operational consistency.
Evaluate and onboard relevant e-commerce tech tools (PIM systems, feed management, analytics platforms).

Essential

3–5 years of hands-on e-commerce experience in fashion/apparel retail, ideally in the GCC market.
Proven track record in managing paid digital campaigns (Meta, Google) with measurable ROAS outcomes.
Strong experience in product cataloging across marketplaces (Noon, Amazon, Namshi or equivalent).
Familiarity with marketplace seller portals and onboarding processes.
Experience in e-commerce system integrations (ERP/OMS/inventory sync) — not necessarily technical, but operationally fluent.
Proficiency in Microsoft Excel for data management; comfortable with pivot tables and bulk catalog templates.
Strong analytical mindset with the ability to interpret campaign and channel performance data.
Excellent attention to detail, especially for product data accuracy and content quality.

Preferred

E-Commerce Operations Specialist

Description