Property Management Administrator

We are looking for a detail-oriented Renewals Administrator to manage tenancy contract renewals from start to finish. You'll coordinate with property managers and tenants, negotiate renewal terms, ensure compliance with UAE tenancy regulations, handle tenancy-related legal documentation, and support rental dispute cases — all while maximizing tenant retention and protecting owner interests.

Key Responsibilities

Tenancy Renewals

• Track tenancy contract expiry dates and initiate renewal discussions within the required notice period
• Coordinate renewal approvals with property managers and issue renewal notices in line with regulations
• Negotiate renewal terms, rental rates, and payment plans where authorized
• Coordinate contract execution within required timelines

Tenant Relations

• Maintain positive tenant relationships and handle renewal inquiries professionally
• Address tenant concerns, improve retention and satisfaction
• Escalate disputes and tenancy issues to management as needed

Property Manager Coordination

• Advise on market rental trends and renewal options
• Obtain approvals for renewals, legal notices, and RDC-related actions
• Keep property managers updated on renewal progress and tenant feedback

Legal & Rental Dispute Management

• Draft and issue notices, warning letters, demand notices, and eviction notices
• Prepare documentation for Dubai Courts and the Rental Dispute Center (RDC)
• Coordinate filing of rental dispute cases and organize supporting case files/evidence
• Track hearings, judgments, and execution proceedings
• Liaise with lawyers, legal consultants, RDC representatives, and tenants

Documentation & Compliance

• Prepare renewal contracts, NOCs, undertaking/consent/authorization letters
• Ensure documentation accuracy and maintain organized physical/electronic records
• Coordinate contract signing and compliance with tenancy regulations

Payment Coordination

• Follow up on renewal payments, rent cheques, and security deposits
• Liaise with finance on outstanding balances; ensure payments are collected before execution

System & Record Management

• Maintain and update renewals and tenant related files
• Maintain tenant, lease, and legal case records
• Prepare management reports on renewals, retention, and disputes

Qualifications

• Bachelor's degree or equivalent preferred
• 2–3+ years' experience in property management, leasing, tenancy renewals, or rental dispute administration
• Knowledge of UAE tenancy laws, leasing practices, and RDC procedures
• Proficient in Microsoft Office and CRM/property management software

Skills & Competencies

• Excellent communication and negotiation skills
• Strong customer service orientation and attention to detail
• Ability to manage deadlines and legal timelines across multiple cases
• Strong organizational, record-keeping, and problem-solving skills
• Professional and ethical conduct

Pay: AED4,500.00 per month

Work Location: In person