Relationship Officer: Personal Loans

Job Summary:

As a Loan Sales Agent, you will be responsible for promoting and selling Bank Loans to potential customers. Your role involves direct sales, whether through phone calls, or fieldwork, to drive Loan acquisition. You will engage with customers, explain product benefits, and help them choose the best Loan options suited to their needs. Achieving sales targets, maintaining excellent customer service, and building long-term customer relationships are key components of this position.

Key Responsibilities:

• Identify and approach potential customers: Engage with customers in person, via phone, or through Kiosk platforms to promote Loan product.
• Explain product features: Clearly communicate the benefits, features, and terms of Loan, ensuring customers understand the application process, eligibility, and fees.
• Achieve sales targets: Meet or exceed monthly and quarterly sales quotas as set by the sales manager or organization.
• Customer acquisition: Guide customers through the application process, assist with document collection, and ensure smooth onboarding.
• Maintain customer relationships: Offer post-sale support, answer customer inquiries, and provide solutions to ensure a positive experience.
• Stay updated on product knowledge: Keep up-to-date with the latest Loan terms, promotions, and competitors to provide the best service.
• Ensure compliance: Adhere to all relevant regulations and policies regarding the sales of Loan, including privacy and confidentiality.

Requirements:

• Education: Bachelor's degree .
• Experience:
• Minimum 1 year experience in Personal loans in the UAE is must
• Good Knowledge of personal Loans.
• Skills:
• Strong communication and interpersonal skills.
• Persuasive and confident with an ability to close sales.
• Customer-service oriented with problem-solving capabilities.
• Self-motivated, target-driven, and able to work independently.
• Other Requirements:
• Ability to work flexible hours.
• Knowledge of CRM systems or sales software is an advantage.
• Willingness to travel locally for client meetings (if required).

Benefits:

• Competitive salary plus commission/bonus based on performance.
• Opportunities for career advancement and professional development.
• Health insurance and other company benefits (if applicable).
• Sales training and continuous product education provided.

Job Type: Full-time

Pay: AED3,000.00 - AED6,000.00 per month

Work Location: In person