Assessment & Design Senior Group Manager

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Job Overview

The Senior Group Manager, Risk & Control Design for UAE Wealth Management is a critical leadership role responsible for the holistic design, implementation, and ongoing oversight of robust risk and control frameworks across all facets of Citigroup's Private Bank (CPB) and Consumer Group (CG) wealth businesses in the UAE. This seasoned professional will strategically enhance the control environment, covering all products (investment, deposit, lending, insurance) and channels (branch, digital), ensuring comprehensive adherence to internal policies and the evolving regulatory landscape in the UAE.

This role demands a deep understanding of wealth management operations, risk management principles, and the specific control requirements associated with various products and distribution channels. The incumbent will play a pivotal role in driving regulatory change management, overseeing audit and examination readiness, and embedding strong sales practices throughout the organization. Success in this role requires exceptional communication, negotiation, and influencing skills to collaborate effectively with senior stakeholders across multiple functions and geographies.

Furthermore, this role will have matrix reporting lines from the Risk and Control Leads dedicated to the Operations, Deposit & Lending, and Investment & Insurance product teams.

Key Responsibilities:

Strategic Control Framework & Design:

• Holistic Control Design: Lead the design, implementation, and continuous enhancement of the end-to-end risk and control framework for the CG/CPC UAE Wealth business, encompassing all client segments, products, and channels.
• Product-Specific Controls: Develop and embed robust controls specific to investment & insurance products (e.g., suitability and disclosures, supervision and surveillance, sales practices, product governance, RDIP compliance, SCA and local regulatory compliance), deposit products (e.g., account opening, branch controls, sales practices), and lending products (e.g., product designs, sales practices) within the UAE wealth context.
• Channel-Specific Controls: Design and implement effective controls tailored for branch operations (e.g., cash handling, physical security, sales process adherence, ATM controls) and digital platforms (e.g., cybersecurity, data privacy, authentication, digital sales journeys, local regulatory requirements).
• Control Uplift Program: Drive and contribute significantly to the execution of enhancements identified through the firm's control uplift programs, ensuring sustainable improvements to the control environment.

Regulatory Compliance & Oversight:

• Regulatory Change Management: Proactively work with ICRM to interpret, and assess the impact of new and evolving regulations, industry standards, and best practices relevant to UAE wealth management. Lead the design and implementation of necessary control enhancements to ensure full compliance across all products, channels, etc., for UAE CG/CPC.
• Exams & Audits Management: Act as a primary point of contact and lead the preparation for, and coordination of all regulatory examinations, internal audits, and external reviews pertaining to the UAE wealth business. Ensure timely and effective remediation of all identified findings and recommendations.
• Control Testing: Oversee or directly contribute to the design and execution of comprehensive control testing programs, including independent validation, to confirm the effectiveness and efficiency of controls across the UAE CG/CPC Wealth business.

**Sales Practices & Ethical Conduct