Finance Analyst

The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

The Role This is a high-impact individual contributor role that bridges Finance and data. You will be the primary owner of all quantitative inputs that drive Finance operations — from board and investor reporting to unit economics and budgeting. You will work directly in the data warehouse, own the Finance reporting calendar, and partner closely with Analytics, Finance Ops, and senior leadership.

The role is critical to how Finance operates at Fresha. You will not be producing reports in the background — you will be the person leadership turns to when they need a number, a model, or an answer.

What You'll Do Financial & Investor Reporting

• Own the data inputs for quarterly board packs, investor reports, and investor-related deliverables
• Prepare and maintain the reporting calendar for all external and internal Finance outputs
• Build and maintain partner, revenue, and gross profit retention schedules — GRR and NRR across any period
• Ensure all Finance inputs to Commercial Performance Update (CPU) decks are accurate, complete, and submitted on time

Unit Economics & Modelling

• Own deal-level unit economics by country: forecast revenue, gross profit, and contribution margin
• Maintain and evolve the attribution model across Organic, Marketing, and Direct Sales channels
• Build and maintain cohort-level financial models, including CAC, LTV, and payback period
• Construct operating and financial models to evaluate strategic opportunities and present findings to senior stakeholders

Finance Operations

• Provide Finance Ops with all required data extracts to support month-end close, reconciliations, and audits
• Maintain and update the financial model used for budgeting and forecasting; pull actuals and provide variance analysis
• Identify and flag data anomalies proactively before they surface in reporting

Data & Analytics Partnership

• Work directly in the data warehouse to extract, validate, and maintain Finance-required datasets
• Partner with Data Engineering to ensure Finance metrics are correctly defined and available in the right tables
• Drive adoption of data-driven decision-making across commercial and Finance functions

What We're Looking For Essential

• 4+ years in financial analysis, commercial finance, or a data-heavy strategy role at a high-growth technology company
• Direct experience supporting investor or board reporting - you understand what a board pack req