Key Account Manager

Job title: Key Account Manager – Rhinology

• Location: Dubai, UAE
• Work Style: Remote / Field-Based | Territory: Dubai

About the job

As Key Account Manager – Rhinology within our Specialty Care team, you'll drive the success of innovative treatments by building strategic partnerships with healthcare professionals and key institutions across Dubai — helping patients with chronic rhinosinusitis and related conditions access the care they need. Ready to get started?

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. At Sanofi, we believe every patient deserves access to the best possible care — and you'll be at the forefront of making that happen across Dubai.

About Sanofi:

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main responsibilities

• Identify, map, and engage key accounts and patient journeys across Dubai, educating healthcare professionals on rhinology conditions and the clinical value of the assigned product portfolio.
• Build and maintain strong, trust-based relationships with ENT specialists, allergists, immunologists, clinical pharmacists, and hospital decision-makers to drive product adoption and market presence.
• Develop and execute territory-specific account plans for Dubai, aligned with national commercial strategy, ensuring product availability and seamless access within accounts.
• Collaborate cross-functionally with Medical Affairs, Marketing, Market Access, Regulatory, and Supply Chain teams to implement launch and tactical plans within agreed budgets.
• Monitor and analyse account performance, sales KPIs, and market trends — identifying growth opportunities and reporting actionable insights to management via CRM systems.
• Gather and report competitive intelligence and market dynamics to support strategic planning and develop counter-plans where needed.
• Ensure all activities are conducted in full compliance with company policies, local regulations, industry codes of ethics, and Sanofi's compliance standards.
• Participate in symposiums, congresses, and scientific meetings to strengthen market presence and build professional networks across the Dubai healthcare ecosystem.

About you

• Proven experience managing accounts and healthcare professional relationships specifically within Dubai — a minimum of 1 year of Dubai market experience is required.
• Minimum 3 years of total pharmaceutical sales or account management experience; primary care experience is required.
• Must be based in Dubai — this is a remote, field-based role covering the Dubai territory.
• ENT (Ear, Nose, Throat) or rhinology experience is a plus; experience with biologic therapies or specialty pharmaceutical products is highly preferred.
• Strong understanding of the Dubai healthcare landscape, including public and private healthcare facilities and key institutional accounts.
• Bachelor's degree in Science, Medicine, or a related field; business education is a plus.
• Proficiency in English is mandatory; Arabic is highly preferred.
• Proficient in CRM systems and Microsoft Office Suite, with strong analytical, planning, and project management skills.
• Self-motivated, results-driven, and able to work independently in a field-based environment with a collaborative, cross-functional mindset.

Why choose us?

• Join the team delivering breakthrough treatments for patients living with chronic rhinosinusitis and other immune-mediated conditions — and make a real differenc