Dir-Human Resource Operations

Additional Information

Job Number26074699

Job CategoryHuman Resources

LocationSheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000

ScheduleFull Time

**Located Remotely?**N

Position Type Management

JOB SUMMARY

Reporting to the Multi Property Director of Human Resources, the Director of Human Resources Operations leads the Human Resources Operations teams to carry out the daily activities of the Human Resource Office including recruitment, total compensation, training and development, association/labor relations, Engagement activity including Take Care and performance management. Additionally, this position focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures for JWMM.

SCOPE / BUSINESS CONTEXT

A Full Time position based at JW Marriott Marquis Dubai

CANDIDATE PROFILE

Experience:

• Must have been a Department head of HR for minimum of two years.
• Experience in managing bigger operation and handling bigger team is an advantage.
• Experience in Luxury segment is mandatory and minimum 2 years working in Luxury Hotel environment.
• Strong knowledge of UAE labour laws
• Strong communication skills (verbal, listening, writing)
• Experience in terms of Staff Housing solutions, Staff Cafeteria Operations and driver of effective Talent Acquisition.
• Ready to embrace AI and analyse workflow processes that can be revised.

SPECIFIC DUTIES & TECHNICAL EXPERTISE

The following are specific responsibilities and contributions critical to the successful performance of the position:

Recruitment and Selection:

• Partners with their property executive committee and department heads in the development of the desired candidate profile and execution of the staffing process for management openings.
• Educates recruiting sources on desired candidate profile for management openings in their hotels. Effectively communicates the benefits of working in the brand to attract candidates.
• Leverages brand endorsed staffing processes and ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used and only job-related questions are asked.
• Ensures open positions are advertised in appropriate venues to attract a diverse candidate pool. Ensures employment ads comply with local laws and regulations. All advertisements should highlight information on the job, the specification, the hotel and the benefits.
• Establishes and maintains contact with external recruitment sources e.g., Government managed job services, local colleges, recruitment agencies and community based organizations. Develops Luxury Talent Pipelines for future growth and key feeder markets.
• Facilitates interdepartmental transfers and promotions and transfers or promotions to other properties and brands in Marriott International. Ensures the transfer and promotion of associates is tracked and published.
• Ensures background checks and references taken up as per policy are completed and work permits/social security numbers are verified in accordance with Marriott Standard Operating Procedures.
• Identifies local trends and implements an effective hiring process for the unit to secure the right talent for the right job in a quick and efficient manner.

Total Compensation:

• Markets and educates associates on benefits package and uses both as a recruiting tool during the hiring process and a retention tool
• Educates Human Resource team on the various types of benefits available, eligibility requirements and trains team to trouble shoot benefit problems associates may encounter. In addition, provides an overview of associate benefits to the management team enabling them to educate their associates and answer routine questions.
• Manages associate eligibility review process and changes associates