Act as a focal point of contact for the End User issues/requests/incident.
Problem determination, workaround resolution, root cause analysis, major incident management.
Perform all related routine tasks assigned by team leads/manager such as Daily reports, weekly reports, and monthly reports (SQL Required).
Regularly updating database security and enhancing database systems performance and efficiency.
Should be able to write SQL queries
Demonstrable experience as an Application Support Engineer in a related field.
Good Knowledge of working on Windows server and client operating system is an advantage.
Ability to document configuration changes and monitor performance.
Exceptional ability to provide end user support.
Advanced proficiency in determining the causes of application errors and repairing them.
Any IT related certification will be added advantage
Exceptional communication skills.

Job Type: Full-time

Pay: AED5,000.00 - AED7,000.00 per month

Application Question(s):

Rate your SQL skills 1 is the lowest 10 is highest
Have you supported Core Operations System? If yes pls indicate what type of system

Experience:

Application Technical Support

Description