IT Infrastructure & Cybersecurity Manager

Designation: Cyber Security & IT Infrastructure Manager (Server & Network)

Department: IT Department

Reporting To: Head of IT Department

Job Purpose:

The Cyber Security & IT Infrastructure Manager will be responsible for ensuring the secure and efficient operation of the organization's computer systems, networks, and information security.

Key Accountabilities:

• Manage and oversee information technology and computer systems, ensuring security measures are in place.
• Plan, organize, control, and evaluate IT and electronic data operations with a focus on cybersecurity.
• Manage IT staff, including recruitment, training, coaching, and performance management.
• Design, develop, implement, and coordinate IT systems, policies, and procedures with a strong emphasis on cybersecurity protocols.
• Ensure security and configuration of networks, servers, backups, and Mobile Device Management (MDM) applications.
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Proactively identify and resolve IT and cybersecurity issues.
• Conduct regular system audits and assessments to ensure compliance and security.
• Manage the IT budget effectively to ensure cost efficiency.
• Define, implement, and maintain the organization’s information security strategy, policies, standards, and procedures.
• Lead assessments, threat modelling, and security posture reviews across on-prem and hybrid environments.
• Own and manage security audits, compliance assessments, and remediation plans.
• Design and enforce secure-by-design architecture across infrastructure, applications, ERP and IT services.
• Lead security incident detection, response, investigation, and recovery activities.
• Own Identity and Access Management (IAM) processes including user lifecycle, access reviews, and MFA.
• Manage Privileged Access Management (PAM) solutions and ensure least-privilege enforcement.
• Develop, maintain, and test BCP/DR plans for critical infrastructure and systems.
• Promote a strong security awareness and culture across the organization.
• Perform any other duties as assigned by the department head.

Qualifications

• Bachelor’s degree in information technology, computer science, software engineering, or a related field.
• Minimum years of experience: Minimum 5 years of relevant experience in IT infrastructure management with a focus on cybersecurity.

Skills and Competencies

• Excellent communication skills in English; proficiency in Arabic is an added advantage.
• Strong team and people management skills.
• Experience in computer networks, network administration, and network installation.
• Proficiency in computer hardware, cabling installation and support, wireless technology applications, and IT security protocols.
• Expertise in Microsoft Windows server environments, office applications, and exchange servers.
• Strong management and leadership abilities.
• Ability to multitask and manage time effectively, with a focus on task prioritization.
• Excellent analytical and problem-solving skills.