Service Advisor/Sales Executive/Floor Supervisor

Service Advisor / Sales Executive / Floor Supervisor

Location: Dubai, UAE

Company: EXO Exclusive Auto Care LLC

Industry: Automotive Detailing, PPF, Ceramic Coating & Vehicle Protection

About EXO Exclusive Auto Care

EXO Exclusive Auto Care is a premium automotive detailing and protection studio specializing in Paint Protection Film (PPF), Ceramic Coating, Window Tinting, Color Change Wraps, Paint Correction, and Luxury Vehicle Care. We are seeking an experienced and motivated professional to join our growing team.

Key Responsibilities

1. Service Advisor

• Welcome customers and assess their vehicle service requirements.
• Explain detailing, ceramic coating, PPF, wrapping, polishing, and protection packages.
• Prepare quotations, job cards, invoices, and service documentation.
• Provide customers with accurate timelines and service updates.
• Handle customer inquiries, complaints, and after-sales follow-up.
• Ensure high levels of customer satisfaction and retention.

2. Sales Executive

• Convert walk-in customers, phone inquiries, WhatsApp leads, and online leads into bookings.
• Upsell premium services and vehicle protection packages.
• Build and maintain long-term customer relationships.
• Promote seasonal offers and marketing campaigns.
• Achieve monthly sales and revenue targets.
• Generate referrals and repeat business opportunities.

3. Floor Supervisor

• Supervise technicians, detailers, PPF installers, and wrapping staff.
• Monitor workflow, quality standards, and vehicle delivery schedules.
• Conduct quality control inspections before vehicle handover.
• Ensure proper handling of luxury, exotic, and performance vehicles.
• Maintain workshop cleanliness, safety standards, and operational efficiency.
• Coordinate inventory requirements with management.

Candidate Requirements

Minimum 3 years of experience in the automotive service industry (mandatory)

Valid UAE driving license (mandatory)

Proven track record in sales and business development

Strong communication and negotiation skills

Ability to work independently and meet sales targets

Good knowledge of automotive services (PPF, detailing, painting, etc.)

Strong problem-solving and customer handling skills

Fluency in English is required; Arabic speaking is a plus

Key Skills

• Customer Relationship Management
• Sales & Upselling
• Team Leadership
• Quality Control
• Workshop Operations
• Job Card & Quotation Preparation
• CRM & Billing Systems
• Problem Solving & Time Management

Compensation & Benefits

• Salary: AED 5,000 – 8,000 per month (depending on experience)
• Performance-Based Incentives
• Career Growth Opportunities
• Ongoing Training & Development
• Work with Luxury & Exotic Vehicles

Job Type

Full-Time

Experience

• Automotive Industry: Minimum 3 years (Preferred)
• Detailing / PPF / Ceramic Coating Industry: Preferred

Apply Now

Email CV to: hr@exodxb.com or info@exodxb.com EXO Exclusive Auto Care LLC, Al Quoz 1, 15-25A Street, Dubai, UAE

Tel: 04 397 9291

Pay: AED5,000.00 - AED8,000.00 per month

Work Location: In person