Club Administrator

Club Administrator

Location: DZZRT Esports Gaming Club, Al Barsha 3, Dubai

We are looking for a motivated and technically skilled Club Administrator to support the daily operations of DZZRT Esports Gaming Club. This role is essential for delivering a smooth, enjoyable and well-organised experience for our customers and team.

Main Responsibilities

• Greet customers, manage reservations and maintain a positive, orderly atmosphere on-site.
• Provide first-line technical support for gaming PCs, peripherals, consoles, and related hardware.
• Install, update and troubleshoot games, software applications and operating system configurations.
• Diagnose and resolve common hardware issues (RAM, storage, display, networking) and escalate complex faults as needed.
• Assist with the rental service, including delivering and installing equipment for customers
• Support the team in organising and running esports and gaming-related events
• Communicate with clients in person, via Whatsapp, phone calls and other communication channels.
• Monitor customer behaviour and address conduct issues in a professional manner.
• Coordinate with colleagues for smooth shift handovers and consistent service standards.
• Perform routine equipment checks and preventative maintenance.

What We Are Looking For

• Good English communication skills, both spoken and written, for customer interaction and on-site coordination.
• Solid understanding of PC hardware, Windows OS and common gaming platforms and software.
• More than 2 Years Prior experience in a customer-facing or hospitality role.
• Ability to handle technical questions related to games, software, and hardware independently.
• Flexible availability — shifts rotate between morning, evening, and night depending on business needs.
• Calm, responsible and service-oriented attitude when working with customers.

Nice to Have

• Personal interest in gaming and the esports industry.
• Russian or Arabic language skills.
• Driving License.

What We Offer

• Official employment status with a formal contract in full compliance with UAE labour law.
• Medical insurance provided from the first day of employment.
• Flexible working hours with hourly pay.
• Performance-based bonuses.
• All extra hours are always paid.
• Ticket allowance during vacation.
• A friendly and supportive team environment.
• Opportunity to grow technical and operational skills within an active gaming community.

How to Apply

To apply for this position, please send your CV and a motivational letter

Job Type: Full-time

Pay: AED3,500.00 - AED5,000.00 per month

Work Location: In person