E-Commerce Operations Administrator For electronics trading company

Key Responsibilities

• Platform & Inventory Management: Oversee and update online catalogs across various marketplaces. Track serial numbers, SKU mapping, warranties, and stock levels to prevent overselling of high-demand items.
• Order Processing: Monitor the end-to-end order pipeline, ensure prompt invoice generation, verify payments, and coordinate with fulfillment centers to prevent delivery delays.
• Logistics & Last-Mile Coordination: Work alongside local logistics and courier partners in the UAE to ensure fragile tech equipment is handled securely and delivered on time.
• Returns & Defect Management: Administer the reverse logistics process, including technical evaluation, quality control, manufacturer warranty processing, and processing refunds.
• Data & Analytics: Maintain and review daily operational dashboards, track sales velocity, monitor Buy Box performance, and provide reports on shipping costs and margins.

Essential Qualifications

• Experience: 2 to 4 years of experience in e-commerce, order fulfillment, or online retail. Experience specifically in consumer electronics is highly advantageous.
• System Skills: Strong command of E-Commerce platforms (Amazon Seller Central, Noon Mahaseel, Shopify, or Magento) and advanced MS Excel (VLOOKUP, pivot tables).
• Technical Aptitude: A solid understanding of electronics (e.g., distinguishing between specifications) helps accurately address product listing details and customer queries.
• Soft Skills: Exceptional attention to detail, the ability to resolve technical/logistics issues quickly, and strong cross-functional communication
• Application who can provide visa or NOC is having more advantage

Pay: AED2,500.00 - AED3,500.00 per year

Application Question(s):

• Can you provide NOC

Education:

• Bachelor's (Required)

Experience:

• Ecommerce Operations: 2 years (Required)

Language:

• English (Required)

Work Location: In person