Associate Director, Priority Banking (UAEN)

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Requisition Number: 57071

Job Location: Dubai, ARE

Global Grade: Band 7

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 01/07/2026

Posting End Date: 15/07/2026

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Job Summary

You'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

About Wealth and Retail Banking

We service more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium. In the mass retail space, we're focused on emerging affluent clients who will progress in their wealth journey with us and form the pipeline of future affluent clients.

We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product propositions span across deposits, payments, financing, advisory, investments and bancassurance.

We’re investing USD $1.5 billion in our Affluent banking business. Our investment focuses on affluent frontline teams, wealth and digital platforms, and client centres, as well as brand and marketing, to drive growth. You’ll join a growing franchise within Standard Chartered Group.

We have a unique opportunity which will focus on transferring skills to be able to become a specialist within Wealth and Retail Banking as either a Client Manager or as an Assistant Relationship Manager. If this sounds like an opportunity you would be keen to explore, take a look at the skill sets below and apply if you feel they are relevant.

About the Job

To become a strategic professional within our team, while utilizing your experience in building and managing client relationships, across the region. Your focus will be on developing new relationships, to onboard new clients while maintaining and servicing a portfolio, through excellent communication, negotiation and customer service.

Responsibilities

Creation of strategic plans for revenue generation and business development while driving the Digital Agenda.

Generate new business to achieve defined targets in terms of the number of customers, volumes and revenue, including product mix, active/ passive ratio, liability targetsAbo, transactions.

Induction of all (NTB) new customers brought in by the Branches & Direct Sales team.

Creation of sales call plans to acquire large prospective customers through referrals.

Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)

Effectively meeting customer expectations and handling/ reduction of customer complaints while providing professional customer service to achieve a high percentage of customer satisfaction and retention.

Lead through example and build the appropriate culture and values. Set appropriate tone and expectations for your team and work in collaboration with risk and control partners.

Ensure KYC/AML updates, proper zero error documentation.

To be able to detect any suspicious transactions, Money laundering, forgeries etc.

Highest compliance with reference to Anti Bribery, Anti Money Laundering & Combating Financial Crime Risk procedures.

Obtain Security & Commodity Authority (SCA) license and timely completion of Continuous Program Development (CPD) requirement post SCA licensing. This is a