After Sales Support Engineer (Electrical & Electronic Engineering background preferred)
Amber and Waseem General Trading L.L.C
Description
We Are Hiring: Aftersales Support Engineer
If you are a motivated Electrical/Electronic Engineer looking to build a strong career in technical support and aftersales operations, we invite you to join our dynamic team in Dubai.
ALL Nationalities can apply
Must have 2 to 5 years of experience in similar field.
Role Overview:
As an Aftersales Support Engineer, you will play a key role in ensuring seamless installation, commissioning, and post-installation support of our products. You will work closely with clients and internal teams to deliver technical excellence while maintaining high service standards and customer satisfaction.
Key Responsibilities:
- Provide on-site and remote technical support during installation and commissioning
- Diagnose, troubleshoot, and repair module-related issues efficiently
- Deliver post-installation technical assistance and customer support
- Prepare service reports and maintain proper documentation
- Coordinate with internal teams to ensure timely issue resolution
- Contribute to the continuous improvement of aftersales processes
Qualifications & Requirements:
- Bachelor’s Degree (BS) in Electrical or Electronic Engineering
- Experience in aftersales or technical support is preferred
- Strong troubleshooting and analytical skills
- Basic proficiency in MS Excel or other reporting tools
- Willingness to work day or night shifts if required
- Flexible, adaptable, and willing to take on additional responsibilities
What We Offer:
We value our employees and provide a supportive working environment along with:
- Free Accommodation
- Transportation
- Visa
- Medical Insurance
- Lunch Provided
- 2 Days Off (Saturday & Sunday)
- Overtime Pay
Salary:
AED 3,000 – 3,500 (Based on experience and qualifications)
Pay: AED3,000.00 - AED3,500.00 per month
Application Question(s):
- Do you have Bachelor degree in Electrical & Electronics Engineering?
- How many years of experience do you have as a technical support or after sales support engineer?
- Are you willing to work in night shifts, if needed?
- Are you available in UAE to come for the in-person interview?
- Within how many days you can join?
Work Location: In person