Business Specialist

Others, Berlin

Job Summary

To efficiently drive business workshops , review functional specification

Job Description – Business Analyst (BUS) – Collections & Recovery (CRWnp)

Role Overview

We are seeking an experienced Business Analyst (BUS) with strong domain expertise in Collections & Recovery to support the CRWnp (Collections & Recovery Workbench – next phase) initiative. The role will focus on translating high-level business requirements into detailed, low-level functional specifications , ensuring readiness for implementation and future scalability.

Key Responsibilities

1. Requirement Engineering (Core)

Break down high-level BUS requirements into:

Detailed functional specifications (L3/L4 level)

Process-aligned use cases and user stories

Ensure end-to-end coverage across:

Pre-delinquency

Collections (soft & hard)

Recovery (legal / post-write-off)

2. Process Documentation

Document as-is and to-be processes for Collections & Recovery

Create process models using Adonis

Define:

Process flows

Decision points

Exception handling scenarios

3. CRWnp Solution Alignment

Map business requirements to CRWnp capabilities

Identify:

Functional gaps

Enhancement opportunities

Ensure readiness for future adjustments and scalability

4. Stakeholder Management

Collaborate with:

Business stakeholders (Collections, Recovery, Risk)

IT / Architecture / Delivery teams

Conduct requirement workshops (German + English)

5. Data & Functional Detailing

Define:

Data requirements (DPD, customer, exposure, payments)

Business rules (segmentation, prioritization, escalation)

Support integration with core systems (loan/CRM/payment)

6. Testing & Validation

Support:

UAT definition and execution

Scenario validation for collections flows

Ensure requirements traceability (BRD FSD Test cases)

document and solutions implementation as defined by client through effective team management

Key Responsibilities

1. To drive business workshops and gather business requirements

2. To review functional specification document and ensure for completeness and storage.

3. To conduct the walkthrough’ to brief the functional specification mapping to business requirements and suggest design solutions

4. To review test cases and ensure that it is in line with functional requirements

5. To lead a team of business analysts

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