Lead Engineer – Cloud Application Operations & Maintenance (m/f/d)

Coordinate and drive activities in the area of cloud application operations in close collaboration with senior engineers and relevant stakeholders

Ensure the stable and reliable operation of cloud-based applications and services (AWS, Azure, Alibaba Cloud), supporting incident, problem, and change management processes

Take ownership of critical incidents (P1/P2), lead root cause analysis (RCA), and drive sustainable remediation actions

Plan, coordinate, and execute application and platform updates (e.g., releases, middleware, databases, Kubernetes-based deployments), including initial application rollouts

Define, coordinate, and ensure execution of testing activities in the context of releases and changes (integration, regression, and acceptance testing)

Collaborate closely with development and IT teams to ensure testable, stable, and production-ready deployments

Support the refinement and implementation of NIS2-related requirements, particularly in areas such as operational security, monitoring, incident reporting, and risk management

Drive continuous improvement initiatives focused on automation, stability, and performance optimization of applications

Monitor and report on KPIs and SLAs, ensuring transparency and service quality

Align with internal and external stakeholders (DevOps, development, architecture, security, customers) to ensure efficient delivery and operations

Contribute to the continuous improvement of ITIL/ITSM processes and service management workflows

5–8+ years of experience in cloud application operations, DevOps, or IT operations

Proven experience in coordinating complex technical topics or deliveries (without direct people management responsibility)

Strong experience operating cloud-based applications on at least one of the following platforms: AWS, Azure, or Alibaba Cloud

Solid knowledge of Linux-based environments and container technologies (Docker, Kubernetes)

Hands-on experience with incident, problem, and change management in production environments

Experience with application updates, release management, and lifecycle processes

Understanding of testing in an operations context (integration testing, system validation, release verification)

Familiarity with test automation and CI/CD pipelines

Knowledge of security and compliance practices, ideally in the context of NIS2, ISO27001, or similar frameworks

Experience with monitoring, observability, and automation (e.g., Python, Bash, CI/CD).

Structured and solution-oriented working style, with the ability to connect technical and organizational aspects

Strong communication and stakeholder management skills; fluent English required