Insurance Claims Officer

Duties, Tasks and Responsibilities

• Conduct daily analysis of all routine patient transfer cases recorded in the Corporation’s approved system and classify them as critical or non-critical based on the report issued by the responding medical team.
• Prepare daily insurance claim invoices for all critical and non-critical patient transfer cases in the approved medical billing system according to their classification.
• Review patients’ health insurance information and ensure that it is accurately uploaded to the Dubai Health Authority (DHA) Health Insurance System.
• Upload all insurance claim invoices to the Dubai Health Authority (DHA) Health Insurance System and attach all supporting documents related to the insurance claim.
• Communicate with insurance companies to obtain patients’ insurance information when it is not fully available.
• Comply with information security policies, procedures, operations, and programmers, and report any security breaches or incidents directly to the immediate supervisor.
• Perform any other duties related to the work of the division or as directed by the immediate supervisor.

Qualifications

Qualifications and Experience

Qualifications:

• Bachelor's Degree or Diploma in Insurance Business Administration or an equivalent field.

Experience:

• Bachelor's Degree: No prior experience required.
• Diploma: A minimum of five (5) years of experience in health insurance.