Business Integration Manager, Global Business Integration (m/f/d)

Wenn du derzeit bei DSV beschäftigt bist und Interesse an einer Position in einem anderen Land hast, wende dich bitte an deinen HR-Partner, um den Bewerbungsprozess und die Anforderungen zu besprechen.

Job Req Number: 115843

Arbeitszeitmodel: Vollzeit

Division: DEU - Schenker Aktiengesellschaft (Air & Sea)

Stadt: Hamburg

To further strengthen our team with are searching for our location in Hamburg a Business Integration Manager (m/f/d)

Your Benefits*

• Financial Benefits: Capital-forming benefits, company pension scheme, employee discounts, DSV employee card with a monthly net credit, job bike, anniversary payments
• Health and Mobility: Supplementary health insurance (depending on division), screen work glasses, group accident insurance
• Onboarding: Extensive onboarding with an individual training plan
• Team: A great, dedicated, and motivated team, flat organizational structures, and an open working atmosphere
• Variety: A diverse range of tasks with significant decision-making freedom at a global player
• Flexibility: A modern workplace including a transparent flexitime policy and the option to work remotely
• Development: Regular training and development programs, e‑learning offerings, and initiatives such as Talents@DSV to keep your skills up to date. Tailored development programs are also possible.

Purpose of the position:

As a Business Integration Manager, you play a critical role in onboarding Global Accounts and ensuring that EDI and API solutions support efficient, future-ready operations. You connect customers, operations, IT, and sales — keeping everything aligned and moving forward.

Key Responsibilities**:**

Act as Business Integration Manager for Global Accounts:

• Manages the implementation in the business.
• Together with Sales and the “ONE IT” engages with the (potential) client as the responsible person to onboard the client in DSV.
• Sign off the proposed Business Requirement Document to initiate integrations.
• Together with the Customer Delivery Managers aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI.
• Ensures that the User Acceptance Tests scenarios are created & executed accordingly.
• Ensures that all local stakeholders are aligned.
• Ensures that all local contributors have committed to the plan and are delivering on time and on quality.
• Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising.
• Close cooperation with Group Integration office (CINTO), in establishing/maintaining current & future work process/protocols for BIMs globally.
• Analyze our EDI+ and special setups and see how we can convert more to standard or make our standard fit more requests.
• Understand our EDI & API services and guide customers/sales towards API First.
• API – take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product.
• 3rd Party Governance – take part in the strategic initiative to align business approach towards 3rd party integrators.
• Close cooperation with A&S Global sales with priority of our Gold & Platinum Customers.

Requirements:

What you bring – integration expertise and business understanding..

You are a structured, solution-oriented professional with strong stakeholder management skills and a solid understanding of system integration in a global business environment.

• Bachelor’s degree in Business, Supply Chain, IT, or a related field

• 5–8+ years of experience in business integration, EDI/API implementation, logistics processes, or similar roles

• Strong understanding of EDI, API, and system integration concepts in a business environment

• Experience working in international, cross-functional setups with multiple stakeholders

• Proven ability to manage end-to-end implementation proje