IT Support

IT Support Specialist – Real Estate Company (Dubai, UAE)

Position: IT Support Specialist
Location: Dubai, UAE
Employment Type: Full-Time

About Us

We are a growing real estate company in Dubai, specializing in property sales, leasing, and property management. We are seeking a dedicated IT Support Specialist to manage and support our IT infrastructure, ensuring smooth day-to-day operations across all departments.

Key Responsibilities

• Provide technical support to employees for hardware, software, network, email, and system-related issues.
• Install, configure, and maintain desktops, laptops, printers, IP phones, and mobile devices.
• Support Microsoft 365, Outlook, Teams, OneDrive, and other business applications.
• Troubleshoot network connectivity, Wi-Fi, VPN, and internet-related issues.
• Manage user accounts, permissions, and access controls.
• Monitor and maintain IT systems, servers, and security solutions.
• Support real estate CRM platforms and property portals such as Property Finder, Bayut, and related business applications.
• Perform software installations, upgrades, backups, and routine maintenance.
• Maintain IT asset inventory and documentation.
• Ensure cybersecurity best practices and data protection standards are followed.
• Coordinate with third-party vendors and service providers when required.
• Assist with onboarding and offboarding employees, including system and device setup.

Requirements

• Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field.
• Welcome to fresher
• Strong knowledge of Microsoft Windows, Microsoft 365, Active Directory, and networking.
• Experience with routers, switches, Wi-Fi systems, firewalls, and endpoint security solutions.
• Familiarity with cloud-based applications and backup solutions.
• Experience supporting CRM systems and business applications.
• Strong troubleshooting, communication, and customer service skills.
• Ability to work independently and manage multiple priorities.

Preferred Qualifications

• Certifications such as CompTIA A+, Network+, Microsoft Certified, or equivalent.
• Previous experience in the real estate sector is an advantage.

Salary & Benefits

• Salary: AED 5,000 per month
• Employment Visa
• Annual Leave as per UAE Labour Law
• Career Growth Opportunities

Pay: Up to AED5,000.00 per month

Work Location: In person