System Engineer

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture. About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

As a Systems Engineer on Superhuman's Corporate Infrastructure team, you will design and lead the automation, security, and scalability of our company’s identity and endpoint management platforms. You’ll help architect, implement, and evolve the core systems responsible for identity lifecycle, secure device posture, automation, and compliance—foundations that empower every Superhuman employee to work securely and efficiently at scale.

Unlike traditional Help Desk roles, this is a high-impact, engineering-focused position dedicated to building and automating the underlying platforms and tools for identity & access management and device fleet operations. Your work will span areas such as endpoint provisioning, zero-touch deployment, compliance automation, and security policy enforcement.

You will collaborate closely with other engineers, security, IT, and business partners to deliver systems and self-service capabilities that enable seamless and secure productivity across macOS, Windows, and mobile devices.

In this role, you will

• Architect and lead the development of scalable systems for identity lifecycle management, device fleet provisioning, compliance hardening, and endpoint automation.
• Design and implement solutions that ensure identity and device access is secure, manageable, and automated across a rapidly scaling organization.
• Build automation around Okta, Jamf Pro, Workspace ONE, and underlying platforms using Python, PowerShell, bash, and Git.
• Lead migration and platform consolidation efforts (e.g., UEM platform moves, IdP cutovers, M&A integrations) to streamline integration and reduce operational complexity.
• Automate joiner-mover-leaver workflows to automate employee lifecycle workflows.
• Develop self-service and reliability tooling that reduces manual operational work and empowers end users and internal teams.
• Collaborate with internal stakeholders (security, IT, engineering, finance) to design access policies, implement compliance controls, and integrate device trust with identity frameworks.
• Mentor team members, set technical direction, and help define the charter and short- and long-term roadmaps of the Corporate Infrastructure team.

Qualifications

• Experience architecting and operating large-scale identity and endpoint management solutions across macOS, Windows, and mobile platforms.
• Expertise in enterprise identity tools (Okta, SSO, SCIM), endpoint management (Jamf, Workspace ONE, Intune), and automation (Python, PowerShell, bash, Git).
• Proven ability to design and implement device compliance and access security controls (CIS benchmarks, device-trust enforcement, zero-touch deployment).
• Strong knowledge of IT automation, infrastructure-as-code, and building tooling to streamline onboarding, provisioning, and compliance at scale.
• Demonstrated record of working with stakeholders to translate business needs into technical solutions.