Perfume Sales Executive (Female – Malayalam Speaker)

Job Summary

We are looking for a passionate and customer-oriented Perfume Sales Executive (Female – Malayalam Speaker) with 3 to 5 years of experience in perfume, cosmetics, beauty, or retail sales. The ideal candidate should have excellent communication skills, a strong sales background, and the ability to provide outstanding customer service while achieving sales targets.

Key Responsibilities

• Welcome customers warmly and provide a personalized shopping experience.
• Understand customer needs and recommend suitable perfumes, oud, bakhoor, air fresheners, and other fragrance products.
• Demonstrate in-depth knowledge of fragrance notes, product features, and benefits.
• Achieve individual and store sales targets through effective selling techniques.
• Build and maintain long-term relationships with customers to encourage repeat business.
• Promote new arrivals, seasonal collections, promotional offers, and gift sets.
• Handle customer inquiries and resolve complaints professionally.
• Maintain attractive product displays and ensure the showroom is clean and organized.
• Process sales transactions accurately using the POS system.
• Assist with inventory management, stock replenishment, and stock counts.
• Coordinate with the Store Manager regarding inventory, customer feedback, and sales performance.
• Adhere to company policies, procedures, and customer service standards.

Qualifications

• Female candidate.
• Fluent in Malayalam and English (Arabic is an advantage).
• 3–5 years of experience in perfume, cosmetics, beauty, or luxury retail sales.
• Strong knowledge of perfumes, oud, bakhoor, and fragrance products is preferred.
• Excellent communication and interpersonal skills.
• Strong sales, negotiation, and customer service skills.
• Well-groomed with a professional appearance.
• Positive attitude and ability to work in a fast-paced retail environment.
• Basic computer and POS system knowledge.

Preferred Skills

• Experience working with premium or luxury fragrance brands.
• Strong upselling and cross-selling skills.
• Customer relationship management.
• Ability to work independently and as part of a team.
• Good organizational and multitasking abilities.

Key Competencies

• Sales & Target Achievement
• Customer Service Excellence
• Product Knowledge
• Communication Skills
• Relationship Building
• Teamwork
• Time Management
• Professionalism
• Attention to Detail

Employment Type

• Full-Time

Experience Required

• 3 to 5 years in perfume, fragrance, cosmetics, beauty, retail sales.

Language Requirements

• Malayalam (Mandatory)
• English (Mandatory)

Work Location: In person