Junior Inside Sales Representative

Working at Watlow

Watlow is a global technology and manufacturing leader who provides world class engineering expertise through innovative thermal products and systems, enabling our customers to thrive. We are making a positive impact every day as our solutions enrich the lives of people everywhere. We have been providing breakthrough thermal solutions for over 100 years! Our corporate values guide us uncompromisingly to always do the right thing, continually learn and improve, respect everyone, and lead with service and humility.

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We are hiring a: Junior Inside Sales Representative

Location: Limburg, Germany

Employment Type: Full-time, permanent

Hybrid working arrangement, with increasing on-site presence expected over time

About the role:

The Junior Inside Sales Representative owns and develops a defined customer portfolio, driving proactive engagement, revenue growth, and customer satisfaction. The role acts as the primary commercial contact for customers, coordinating internal resources and ensuring a seamless customer experience across the buying cycle. The role works collaboratively with Direct Sales, Technical Teams and Shared Services to support the full customer lifecycle.

What You’ll Do

Customer Relationship & Sales Support & Customer Meetings

• Manage an Inside Sales customer portfolio
• Build and maintain long-term customer relationships
• Act as primary commercial contact for customers
• Conduct proactive outreach including calls, follow-ups and campaigns
• Identify upsell, cross-sell, and growth opportunities
• Support and collaborate with Direct Sales on shared accounts

Sales & Commercial Ownership

• Receive, qualify and respond to customer enquiries
• Analyze customer needs, in collaboration with technical teams if required.
• Propose appropriate technical and commercial solutions
• Prepare quotations, define discounts within the DOA framework, verify margins and risks
• Follow up and track quotations
• Convert quotations into orders

Order & Customer Experience Management

• Ensure smooth order execution in coordination with Shared Services
• Monitor backlog and proactively communicate with customers
• Manage delivery expectations and resolve issues
• Ensure high-quality customer experience across the lifecycle

Continuous Improvement & Compliance

• Maintain accurate customer and commercial data within CRM and ERP systems
• Follow company policies, procedures, and compliance requirements
• Contribute to continuous improvement initiatives and cross-functional projects where required
• Actively engage within specialised training

The Junior Inside Sales Representative may participate in cross-functional projects within Watlow

What You’ll Need To Succeed

• Initial experience in industrial B2B sales, with commercial awareness and a customer-focused approach
• Ability to coordinate technical and commercial solutions
• Excellent communication and relationship-building skills, with a proactive approach to customer engagement
• Comfortable working with CRM, ERP and other digital tools, with an interest in using AI and technology to improve efficiency
• Professional level of English and German
• Background in industrial manufacturing, thermal solutions, or related technical sectors is an advantage

Why join Watlow’s team

At Watlow, you'll be part of a global organisation with over 100 years of innovation in thermal technology — working with products that make a real difference across industries worldwide.

Diversity & Inclusion

We proactively embrace diversity in all its dimensions across our company and cultivate a culture of inclusion and forward thinking that respects and reflects each team member’s individual strengths, views, and experiences. Watlow takes pride in being an inclusive equal opportunity employer and considers for employment qualified applicants without regard