Working student - Operations & Customer Support

About Premote At premote, we enable companies to let their employees work from abroad without compliance risks.

We automate complex compliance processes for international business travel, workations, and assignments—covering areas like social security, tax, and labor law.

Your Impact

Your work will focus on structured onboarding, handling customer requests, and maintaining clear communication with clients. You’ll ensure that our platform is set up correctly for each customer and that they understand how to use it in their day-to-day work.

TASKS

• Customer Support & Success: Manage support tickets and coordinate regular check-ins with our client accounts.
• Client Onboarding: Support the onboarding of new customers, helping them set up and integrate our platform (project management).
• Platform Configuration: Assist in configuring client-specific settings and workflows within our compliance automation platform.
• Authority Communication: Communicate with social security and labor law authorities regarding international work and travel compliance.
• Process Improvement: Identify and help implement improvements to internal operational processes and documentation.

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