(Senior) System Administrator (all genders)

Your role

As (Senior) System Administrator you will be part of the IT Helpdesk team in Berlin, providing local and remote support to company employees in Berlin’s office, Poland, and remotely. In this role, you will follow processes and implement new ones with documentation, ensuring that our infrastructure is working as expected. Proactively fixing issues and offering first level and second level support to all employees where necessary.

• You’ll be part of the IT Engineering and Operations team in Berlin, in the Solutions Engineering part, to help design security across our tools and devices, provide local and remote support to the company employees in Berlin’s office, and in other countries remotely
• You’ll follow our processes and implement new ones with documentation
• You are ensuring that our infrastructure are working as expected and fix issues proactively where necessary
• You’re improving workflows and processes and help to save costs and improve efficiency
• You are ensuring the systems availability, security and compliance of our internal networks and collaborate with our sys admins on monitoring of hosted systems
• You are analyzing and resolving malfunctions in operations
• You’ll provide support via our ticketing system and by connecting to devices remotely, or by visiting users
• You ensure that users are respecting all policies and are in compliance, or act to correct the issues by supporting them
• You are helping in the design and implementation of our management tools, network, security and ticket management
• You’ll work with Addigy (MDM tool), Apple Business Manager, Google Workspace,, Snipe-IT (Asset management), 1Password, Britella, Okta. Atlassian, and will help to maintain and improve these systems
• You’ll help to work on bigger projects in the team
• You are directly reporting to the IT Helpdesk Lead

Your profile

• You have strong knowledge of macOS, Google Workspace, MDM, and Okta or similar
• You are providing solutions and help to implement new things without disrupting the actual services
• You are customer oriented and able to provide support with ITIL like methodology
• You have experience with scripting
• You have experience with MDM deployment tools (Addigy, JAMF, Intune)
• You have at least 5 years of experience in this domain and deepen your skills through certifications and further education
• You have the distinct ability to work in a team
• You are fluent in English, german skills are a plus
• You have a solution-oriented way of thinking and are working with a technical hands-on mentality

What we offer

• An appealing discount on all of our products – from essential oils to vitamins & nutrients
• We offer 28 days of paid time off per year plus up to 5 days off between Christmas and New Year
• The Urban Sports Club membership and either Swapfiets bike rental or a subsidy for the Deutschlandticket
• We believe great things happen when we meet in person, which is why we embrace a hybrid model with one home office day per week – up to two depending on the area you are working in – and up to two weeks per year working from abroad
• Receive various discounts of up to more than 50 percent on attractive brands such as Flaconi, Bosch, Apple or Expedia
• You will be given real ownership and plenty of room for new initiatives, as well as the opportunity to contribute your expertise and implement your great ideas
• Inviting office spaces with access to plenty of organic teas and superfoods from around the world
• We like to celebrate each other! Regular tea & office parties, Christmas and summer feasts and various influencer events such as Women's Day

Apply with your CV and cover letter.

Sunday Natural emerged from a long-standing passion and research in the fields of health, healing, and personal growth. The lack of natural, high-quality products on the market was the original motivation for founding Sunday N