Forward-Deployed CRM Architect
GTM Base
Description
RevOps is changing fast, and so is the way GTM processes get built and maintained inside the CRM. This role puts you on the front edge of it: forward-deployed in our clients' RevOps teams, building and running their GTM systems in a genuinely AI-first environment.
GTMBase is an AI-first GTM engineering and RevOps agency. We help post-PMF B2B companies (€8M to €50M ARR, 5+ reps) whose go-to-market is over-performing their systems. Reps do manually what should be automated, sales and marketing data doesn't connect, and leadership can't trust the reporting.
We combine strategic GTM thinking with hands-on technical build, and we fix the foundation before running campaigns.
We deliver across Four Pillars:
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Data Foundation: list building and enrichment so reps win with better data (Clay, Apollo, custom scrapers, AI research)
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RevOps & CRM: building the right GTM process inside the client's CRM, including architecture, lifecycle, pipelines, routing, and reporting (HubSpot, Salesforce)
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Agentic Workflows: building agentic GTM workflows with Anthropic Managed Agents and Hermes, getting the org ready for Agentic GTM
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GTM Strategy & Plays: recommending and executing the highest-impact campaigns
We've done this for clients including Groupon, Blinkist, Booksy, and Sendify. We work in small pods, with a Strategist, a CRM Architect, and a GTM Engineer.
How We Operate
We run the company on Claude Code. It's our operating system: client context, playbooks, automations, and delivery all live in it, and AI is the default way we work rather than a bolt-on. You'll work this way too, and get very good at it.
Why This Role Matters
You're the person who turns our GTM strategy into a CRM that actually works. Most clients run their entire revenue motion on HubSpot or Salesforce, and the quality of that system runs through this role: how clean the data is, how well leads route, whether leadership can trust the reporting.
Here, "Architect" means architecting inside the CRM: the object model, pipelines, workflows, and automations. The GTM and revenue strategy is set with you in your pod, not by you alone, and you build it with real craft.
You're forward-deployed: you embed with clients' RevOps and sales teams and build inside their live CRM.
The Role
You'll build and maintain GTM process and automation inside our clients' CRMs, mostly HubSpot. Working from the direction set in your pod, you turn requirements into a clean, well-built system the sales team can rely on.
One week you're building a client's lead lifecycle and routing. The next you're debugging a broken automation, untangling duplicate deals, or shipping a dashboard a CRO asked for. You move across several client instances at once without dropping threads.
You're a builder with an admin's discipline. You know the object model, not just the UI. You sweat the details others miss, you test before you ship, and you document what you build so the rest of the pod can run it. When something breaks, you find the root cause and fix it properly.
How This Differs From a GTM Engineer
Your pod is you (CRM Architect), a Strategist who sets direction and hands you requirements, and a GTM Engineer. You and the GTM Engineer are both builders, but you own different layers:
- You (CRM Architect, Pillar 2): the GTM process inside the CRM. HubSpot/Salesforce architecture, lifecycle, routing, deal logic, automation, reporting, data integrity. You live in HubSpot, Salesforce, Operations Hub, and n8n.
- GTM Engineer (Pillar 1): the data layer. Enrichment, scraping, signal detection, list building, custom research agents. They live in Clay, Apify, custom scrapers, and data APIs.
Think of it as the data into the CRM (GTM Engineer) versus the system it lands in and the process the sales team runs on (you