Group Product Manager - (Logistics, Payments and Incentives)

Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are on the lookout for a Group Product Manager - (Logistics, Payments and Incentives) to join the Logistics Rider Product on our journey to always deliver amazing experiences.

In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

Payments & Incentives are core to how Delivery Hero operates at scale. Every day, our logistics platform connects vendors, riders, and customers across multiple verticals such as food and groceries — making thousands of real-time decisions to balance speed, cost, and reliability.

In this role, you’ll guide a group of five Product Managers, each owning a critical part of our rider logistics systems including topics such as Rider payments calculation, payroll & settlement systems, Algo based payments and incentive products. Together, you’ll shape how our earning systems evolve and scale across markets and use cases.

This role is a great fit for someone who enjoys working on complex, technical problem spaces, collaborating closely with engineers and data scientists, and leading experienced PMs — even if the work isn’t always customer-facing.

• Own critical projects simultaneously and OKRs for key initiatives contributing directly to the success of the company.
• Own the overall product direction, priorities and performance for Payments & Incentives.
• Lead, support, and develop five Product Managers working with Rider calculations, settlements, automation, incentives and rider performance related products.
• Create alignment across teams while giving individual PMs the autonomy to own their problem spaces. Help teams make thoughtful trade-offs between delivery time, cost efficiency, rider experience, and system reliability.
• Hiring and coaching product managers and indirect reports within the domain.
• Guide how new features are rolled out safely across markets, including experimentation and guardrails.
• Work closely with engineering, data science, and operations partners to align on goals and execution.
• Act as the main product contact for senior stakeholders, including Tech M2s, data leads, and operations teams. Communicate progress, impact, and risks clearly to Director and VP-level stakeholders.

Qualifications* 8+ years of experience in experience in product management and 4+ years of experience as a people manager

• Experience with payment backend, payment algorithms, and customer facing earnings management products.
• Previous experience in conceptualizing B2B product solutions, engaging with business and/or strong regional stakeholders
• Track record of successfully launching and constantly improving B2B products
• Experience in managing a diverse set of stakeholders from around the world
• Ability to balance customer needs with business priorities and a mindset for data-driven decision making
• Strong written and verbal communication skills; ability to explain complex concepts in simple words

Additional Information

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