Operations Assistant (Shift Leader) Chili's Grill and Bar

Summary

About the position: This position is Non-appropriated Fund (NAF) and is located at Chili's Bar and Grill in Ramstein Air Base, Germany.

This position may offer Logistical Support.

The primary purpose of this position is to provide support and assistance to the Operation Managers in the economic and efficient operation of a Business Operations Restaurant (Food & Beverage), as assigned.

Learn more about this agency

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

Assists in a Business Operations Restaurant (Food &Beverage) or Business Operations Program (Golf or Bowling) to ensure the quality of the product, guest service, and hospitality. Ensures that only authorized personnel use the facility, and that business rules, regulations and established procedures are followed. Responsible for issue, receipt, and control of cash. Performs basic register functions including voids, comps, discounts, other table maintenance. Prepares a report of all significant occurrences during the shift. May assist with daily financial paperwork, disbursements, and deposits. Assists management by adjusting schedules to match business needs. Inspects and ensures the security of the facility at the beginning and end of each shift.

Monitors different setups to include, but not limited, to Front of the House, Back of House, Coffee operations and Bar operations; completes line quality checks throughout the operation. Assists management with assigning duties and responsibilities to team members based upon work requirements. Provides on the job training for new hires and other personnel.

Assures patron satisfaction by resolving complaints and other customer problems. When needed, may perform the duties of a food server, barista, bartender, busser, host, expediter, line/prep cook or dishwasher. Performs other related duties as assigned.

If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12979852

Requirements

Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• Incumbent must be physically in Germany before a firm/final job offer can be received.
• Must meet the appropriate minimum age requirement for working with and/or serving alcoholic beverages.
• Must be able to obtain a Food Handler's Certificate and/or complete food handler's training.
• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date**,** 06/24/2026

The Area of Consideration for this vacancy announcement is U.S. Citizens and legal U.S. residents in Germany. In accordance with the Status of Forces Agreement between Germany and the U.S., you must be a U.S. citizen or citizen of a NATO country with a U.S. permanent resident card in order to be eligible for NAF employment. Citizens of Germany (including dual citizenship if Germany is one of the countries) as well as "ordinarily resident" US citizens are not eligible for NAF employment per SOFA agreement. If not already in the commuting area, must be able to verify the ability to arrive before a firm job offer can be sent.

• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hi